---
description: Side-by-side comparison of SolarWinds Service Desk vs Certero for Enterprise SAM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk vs Certero for Enterprise SAM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/32623/it-ticketing-systems-software/software) > [SolarWinds Service Desk \<span\>vs\</span\> Certero for Enterprise SAM](https://www.capterra.com.sg/compare/129478/152748/solarwinds-service-desk/vs/assetstudio)

# Compare SolarWinds Service Desk vs Certero for Enterprise SAM

Canonical: https://www.capterra.com.sg/compare/129478/152748/solarwinds-service-desk/vs/assetstudio

> Detailed comparison between SolarWinds Service Desk and Certero for Enterprise SAM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | Certero for Enterprise SAM |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 577 | 6 |
| **Starting Price** | US$39.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### Certero for Enterprise SAM

1,000 endpoints up to global enterprises. &#10;The Certero platform covers desktop to datacenter (SAP, Oracle, IBM), Mobile, SaaS \&amp; Cloud.&#10;Simply switch on whatever ITAM/SAM Solution or Services you need.

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Reporting
- Approval Process Control
- Audit Management
- Audit Trail
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- Inventory Management
- Inventory Tracking
- Monitoring
- Node Management
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Vendor Management

### Certero for Enterprise SAM

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Reporting
- Approval Process Control
- Audit Management
- Audit Trail
- Contract/License Management
- Customizable Reports
- IT Asset Tracking
- Inventory Management
- Inventory Tracking
- Monitoring
- Node Management
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Vendor Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
- [View Certero for Enterprise SAM Profile](https://www.capterra.com.sg/software/152748/assetstudio)
- [View Original Comparison](https://www.capterra.com.sg/compare/129478/152748/solarwinds-service-desk/vs/assetstudio)

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