---
description: Side-by-side comparison of SolarWinds Service Desk vs LiaWeb. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds Service Desk vs LiaWeb Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Software](/directory/32623/it-ticketing-systems-software/software) > [SolarWinds Service Desk \<span\>vs\</span\> LiaWeb](https://www.capterra.com.sg/compare/129478/1014436/solarwinds-service-desk/vs/liaweb)

# Compare SolarWinds Service Desk vs LiaWeb

Canonical: https://www.capterra.com.sg/compare/129478/1014436/solarwinds-service-desk/vs/liaweb

> Detailed comparison between SolarWinds Service Desk and LiaWeb. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SolarWinds Service Desk | LiaWeb |
| **Overall rating** | 4.6/5 | 3.2/5 |
| **Total Reviews** | 577 | 5 |
| **Starting Price** | US$39.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

### LiaWeb

Public sector

## Key features

### SolarWinds Service Desk

- API
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Issue Scheduling
- Real-Time Data
- Reporting & Statistics
- Risk Analysis
- Service History
- Supplier Management
- Third-Party Integrations
- Wiki
- Workflow Management

### LiaWeb

- API
- Alerts/Notifications
- Approval Process Control
- Collaboration Tools
- Compliance Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Real-Time Data
- Reporting & Statistics
- Supplier Management
- Third-Party Integrations
- Workflow Management

## Links

- [View SolarWinds Service Desk Profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
- [View LiaWeb Profile](https://www.capterra.com.sg/software/1014436/liaweb)
- [View Original Comparison](https://www.capterra.com.sg/compare/129478/1014436/solarwinds-service-desk/vs/liaweb)

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