---
description: Side-by-side comparison of Lansweeper vs Freshservice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lansweeper vs Freshservice Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [IT Software](/directory/10001/it-management/software) > [Lansweeper \<span\>vs\</span\> Freshservice](https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice)

# Compare Lansweeper vs Freshservice

Canonical: https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice

> Detailed comparison between Lansweeper and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Lansweeper | Freshservice |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 75 | 791 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Lansweeper

All company sizes: Small, Mid Size and Large (Enterprise) companies, MSP and Consultants.

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

## Key features

### Lansweeper

- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- Issue Management
- License Management
- Monitoring
- Performance Metrics
- SSL Security
- Single Sign On
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Contract/License Management
- Customizable Reports
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- Issue Management
- License Management
- Monitoring
- Performance Metrics
- SSL Security
- Single Sign On
- Supplier Management
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Lansweeper Profile](https://www.capterra.com.sg/software/126334/lansweeper)
- [View Freshservice Profile](https://www.capterra.com.sg/software/132997/freshservice)
- [View Original Comparison](https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Lansweeper vs Freshservice Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Lansweeper vs Freshservice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice","about":[{"@id":"https://www.capterra.com.sg/software/126334/lansweeper#software"},{"@id":"https://www.capterra.com.sg/software/132997/freshservice#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice#webpage","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG","isPartOf":{"@id":"https://www.capterra.com.sg/#website"}},{"name":"Lansweeper","description":"Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, risk - and much more. The result is Technology Asset Intelligence (TAI): a trusted foundation of knowledge that turns your raw inventory data into clear, actionable understanding.\n\n• With this intelligence, IT, Security, and Finance teams can:\n• Eliminate blind spots and security gaps.\n• Identify cost-saving and optimization opportunities.\n• Support audits, migrations, and strategic planning with confidence.\n• Align decisions across teams using one reliable source of truth.\n\nWhat began as a visibility tool has evolved into a decision-making platform—helping more than 20,000 organizations worldwide, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, to turn technology data into business","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/665115ac-b0c3-4754-80b6-c7d30468d7a6.png","url":"https://www.capterra.com.sg/software/126334/lansweeper","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/126334/lansweeper#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":75,"ratingValue":4.5},"operatingSystem":"Cloud, Windows, Windows on premise"},{"name":"Freshservice","description":"Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb18d8e2-47ac-4a81-9a78-e7c9f0637b39.png","url":"https://www.capterra.com.sg/software/132997/freshservice","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/132997/freshservice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":791,"ratingValue":4.6},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Software","position":2,"item":"/directory/10001/it-management/software","@type":"ListItem"},{"name":"Lansweeper vs Freshservice","position":3,"item":"https://www.capterra.com.sg/compare/126334/132997/lansweeper/vs/freshservice","@type":"ListItem"}]}]}
</script>