---
description: Side-by-side comparison of PagerDuty vs incident.io. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PagerDuty vs incident.io Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [PagerDuty \<span\>vs\</span\> incident.io](https://www.capterra.com.sg/compare/125693/1024948/pagerduty/vs/incidentio)

# Compare PagerDuty vs incident.io

Canonical: https://www.capterra.com.sg/compare/125693/1024948/pagerduty/vs/incidentio

> Detailed comparison between PagerDuty and incident.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PagerDuty | incident.io |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 221 | 0 |
| **Starting Price** | US$10.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### PagerDuty

Organizations of all sizes across technology, financial services, healthcare, retail, government, education, and nonprofit industries.

### incident.io

Startups to large enterprises in technology, SaaS, e-commerce, and financial services. Designed for SRE, DevOps, and engineering teams.

## Key features

### PagerDuty

- API
- Alerts/Notifications
- Dashboard
- Data Storage Management
- Email Alerts
- Email Management
- Event Logs
- Incident Reporting
- Issue Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Reporting
- Reminders
- Root Cause Analysis
- Scheduling
- Single Sign On
- Task Management
- Workflow Management

### incident.io

- API
- Alerts/Notifications
- Email Alerts
- IT Incident Management
- Incident Reporting
- Issue Management
- Monitoring
- Single Sign On
- Task Management
- Workflow Management

## Links

- [View PagerDuty Profile](https://www.capterra.com.sg/software/125693/pagerduty)
- [View incident.io Profile](https://www.capterra.com.sg/software/1024948/incidentio)
- [View Original Comparison](https://www.capterra.com.sg/compare/125693/1024948/pagerduty/vs/incidentio)

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