---
description: Side-by-side comparison of osTicket vs Odoo. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: osTicket vs Odoo Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/30675/issue-tracking/software) > [osTicket \<span\>vs\</span\> Odoo](https://www.capterra.com.sg/compare/125118/135618/osticket/vs/odoo)

# Compare osTicket vs Odoo

Canonical: https://www.capterra.com.sg/compare/125118/135618/osticket/vs/odoo

> Detailed comparison between osTicket and Odoo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | Odoo |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 76 | 1306 |
| **Starting Price** | US$12.00 | US$31.10 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### osTicket

osTicket is an opensource support ticket system. It routes inquiries created via email, web-forms, and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

### Odoo

Odoo is powerful, flexible open-source software designed for everyone, from individuals running a simple blog to large companies managing a full ERP, adaptable to both SMEs and global corporations.

## Key features

### osTicket

- Automated Routing
- Customizable Fields
- Customizable Forms
- Dashboard
- Knowledge Base Management
- Knowledge Management
- Self Service Portal
- Support Ticket Management
- Task Management
- Templates

### Odoo

- Automated Routing
- Customizable Fields
- Customizable Forms
- Dashboard
- Document Templates
- Hourly Billing
- Knowledge Base Management
- Knowledge Management
- Lead Management
- MES
- Pipeline Reports
- Pricing Management
- Product Catalog
- Safety Management
- Sales Activity Management
- Self Service Portal
- Service History
- Support Ticket Management
- Task Management
- Templates

## Links

- [View osTicket Profile](https://www.capterra.com.sg/software/125118/osticket)
- [View Odoo Profile](https://www.capterra.com.sg/software/135618/odoo)
- [View Original Comparison](https://www.capterra.com.sg/compare/125118/135618/osticket/vs/odoo)

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