---
description: Side-by-side comparison of TeamViewer ONE vs SupportHero. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamViewer ONE vs SupportHero Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Remote Desktop Software](/directory/31955/remote-desktop/software) > [TeamViewer ONE \<span\>vs\</span\> SupportHero](https://www.capterra.com.sg/compare/122252/144138/teamviewer/vs/supporthero)

# Compare TeamViewer ONE vs SupportHero

Canonical: https://www.capterra.com.sg/compare/122252/144138/teamviewer/vs/supporthero

> Detailed comparison between TeamViewer ONE and SupportHero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamViewer ONE | SupportHero |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 11626 | 31 |
| **Starting Price** | US$24.90 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### TeamViewer ONE

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

### SupportHero

We serve online businesses who are tired of getting to answer the same question over and over. Just show your knowledge base where your customers need it the most...

## Key features

### TeamViewer ONE

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Application Security
- Asset Tracking
- Customizable Branding
- Customizable Reports
- Document Management
- Encryption
- Knowledge Base Management
- Reporting & Statistics
- SSL Security
- Scheduling
- Self Service Portal
- Service History
- Single Sign On
- Surveys & Feedback
- Tagging
- Whiteboard

### SupportHero

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Customizable Branding
- Document Management
- Knowledge Base Management
- Reporting & Statistics
- SSL Security
- Self Service Portal
- Single Sign On
- Surveys & Feedback
- Tagging

## Links

- [View TeamViewer ONE Profile](https://www.capterra.com.sg/software/122252/teamviewer)
- [View SupportHero Profile](https://www.capterra.com.sg/software/144138/supporthero)
- [View Original Comparison](https://www.capterra.com.sg/compare/122252/144138/teamviewer/vs/supporthero)

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