---
description: Side-by-side comparison of My LiveChat vs Text Request. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: My LiveChat vs Text Request Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [My LiveChat \<span\>vs\</span\> Text Request](https://www.capterra.com.sg/compare/120249/167015/my-livechat/vs/text-request)

# Compare My LiveChat vs Text Request

Canonical: https://www.capterra.com.sg/compare/120249/167015/my-livechat/vs/text-request

> Detailed comparison between My LiveChat and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | My LiveChat | Text Request |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 13 | 1193 |
| **Starting Price** | CA$99.00 | US$59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person | Live Online, Webinars, Documentation, Videos |

## Best for

### My LiveChat

Business

### Text Request

Businesses that need a better way to connect with customers and employees.

## Key features

### My LiveChat

- Autoresponders
- File Sharing
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing

### Text Request

- API
- Autoresponders
- Campaign Scheduling
- Dashboard
- File Sharing
- Live Chat
- Mobile Access
- Mobile Alerts
- Monitoring
- Personalization
- Proactive Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Reminders
- Reporting/Analytics
- Scheduled Messaging
- Surveys & Feedback
- Transcripts/Chat History
- Video Conferencing

## Links

- [View My LiveChat Profile](https://www.capterra.com.sg/software/120249/my-livechat)
- [View Text Request Profile](https://www.capterra.com.sg/software/167015/text-request)
- [View Original Comparison](https://www.capterra.com.sg/compare/120249/167015/my-livechat/vs/text-request)

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