---
description: Side-by-side comparison of My LiveChat vs Tidio. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: My LiveChat vs Tidio Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [My LiveChat \<span\>vs\</span\> Tidio](https://www.capterra.com.sg/compare/120249/144040/my-livechat/vs/tidio-chat)

# Compare My LiveChat vs Tidio

Canonical: https://www.capterra.com.sg/compare/120249/144040/my-livechat/vs/tidio-chat

> Detailed comparison between My LiveChat and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | My LiveChat | Tidio |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 13 | 590 |
| **Starting Price** | CA$99.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person | Live Online, Webinars, Documentation, Videos |

## Best for

### My LiveChat

Business

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

## Key features

### My LiveChat

- Autoresponders
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History
- Transfers/Routing

### Tidio

- AI/Machine Learning
- Autoresponders
- Customer Complaint Tracking
- Customizable Branding
- Customizable Reports
- File Sharing
- Help Desk Management
- Lead Management
- Mobile Access
- Monitoring
- Natural Language Processing
- Proactive Chat
- Real-Time Data
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sales Activity Management
- Support Ticket Management
- Task Automation
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View My LiveChat Profile](https://www.capterra.com.sg/software/120249/my-livechat)
- [View Tidio Profile](https://www.capterra.com.sg/software/144040/tidio-chat)
- [View Original Comparison](https://www.capterra.com.sg/compare/120249/144040/my-livechat/vs/tidio-chat)

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