---
description: Side-by-side comparison of Bitrix24 vs Text Request. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Text Request Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> Text Request](https://www.capterra.com.sg/compare/113540/167015/bitrix24/vs/text-request)

# Compare Bitrix24 vs Text Request

Canonical: https://www.capterra.com.sg/compare/113540/167015/bitrix24/vs/text-request

> Detailed comparison between Bitrix24 and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Text Request |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 984 | 1193 |
| **Starting Price** | €61.00 | US$59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Text Request

Businesses that need a better way to connect with customers and employees.

## Key features

### Bitrix24

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Live Chat
- Mass Texting
- Message Personalization
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Chat
- Reminders
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Video Conferencing

### Text Request

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Live Chat
- Mass Texting
- Message Personalization
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Chat
- Reminders
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Video Conferencing

## Links

- [View Bitrix24 Profile](https://www.capterra.com.sg/software/113540/bitrix24)
- [View Text Request Profile](https://www.capterra.com.sg/software/167015/text-request)
- [View Original Comparison](https://www.capterra.com.sg/compare/113540/167015/bitrix24/vs/text-request)

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