---
description: Side-by-side comparison of Bitrix24 vs 3CX. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs 3CX Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Cloud Communication Platforms](/directory/31362/cloud-communication-platform/software) > [Bitrix24 \<span\>vs\</span\> 3CX](https://www.capterra.com.sg/compare/113540/158704/bitrix24/vs/3cx)

# Compare Bitrix24 vs 3CX

Canonical: https://www.capterra.com.sg/compare/113540/158704/bitrix24/vs/3cx

> Detailed comparison between Bitrix24 and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | 3CX |
| **Overall rating** | 4.2/5 | 4.4/5 |
| **Total Reviews** | 984 | 465 |
| **Starting Price** | €61.00 | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### 3CX

3CX is an open standards IP PBX that offers complete unified communications solution suitable for any business size or industry.

## Key features

### Bitrix24

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-User Collaboration
- Performance Management
- Recording
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### 3CX

- API
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Call Scripting
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-User Collaboration
- Performance Management
- Recording
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View Bitrix24 Profile](https://www.capterra.com.sg/software/113540/bitrix24)
- [View 3CX Profile](https://www.capterra.com.sg/software/158704/3cx)
- [View Original Comparison](https://www.capterra.com.sg/compare/113540/158704/bitrix24/vs/3cx)

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