---
description: Side-by-side comparison of Bitrix24 vs ServiceNow. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs ServiceNow Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Bitrix24 \<span\>vs\</span\> ServiceNow](https://www.capterra.com.sg/compare/113540/152871/bitrix24/vs/servicenow)

# Compare Bitrix24 vs ServiceNow

Canonical: https://www.capterra.com.sg/compare/113540/152871/bitrix24/vs/servicenow

> Detailed comparison between Bitrix24 and ServiceNow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | ServiceNow |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 1005 | 361 |
| **Starting Price** | US$69.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Businesses of all sizes across legal, retail, travel, real estate, and consulting industries.

### ServiceNow

ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations.

## Key features

### Bitrix24

- API
- Approval Process Control
- CRM
- Capacity Management
- Configurable Workflow
- Dashboard
- Data Storage Management
- Email Management
- HR Management
- Integrated Business Operations
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### ServiceNow

- API
- Approval Process Control
- CRM
- Capacity Management
- Configurable Workflow
- Dashboard
- Data Storage Management
- Email Management
- HR Management
- Integrated Business Operations
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Chat
- Reporting/Analytics
- Search/Filter
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.com.sg/software/113540/bitrix24)
- [View ServiceNow Profile](https://www.capterra.com.sg/software/152871/servicenow)
- [View Original Comparison](https://www.capterra.com.sg/compare/113540/152871/bitrix24/vs/servicenow)

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