---
description: Side-by-side comparison of Bitrix24 vs Daktela. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Daktela Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> Daktela](https://www.capterra.com.sg/compare/113540/1012554/bitrix24/vs/daktela)

# Compare Bitrix24 vs Daktela

Canonical: https://www.capterra.com.sg/compare/113540/1012554/bitrix24/vs/daktela

> Detailed comparison between Bitrix24 and Daktela. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Daktela |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 984 | 3 |
| **Starting Price** | €61.00 | €30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Daktela

Companies of all sizes, from small to large enterprises, seeking scalable and integrated contact centre solution for supreme customer communication across all channels.

## Key features

### Bitrix24

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Email Management
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Chat
- Recording
- Social Media Integration
- Workflow Management

### Daktela

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Email Management
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Real-Time Chat
- Recording
- Social Media Integration
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.com.sg/software/113540/bitrix24)
- [View Daktela Profile](https://www.capterra.com.sg/software/1012554/daktela)
- [View Original Comparison](https://www.capterra.com.sg/compare/113540/1012554/bitrix24/vs/daktela)

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