---
description: Side-by-side comparison of Calabrio ONE vs Verint Speech Analytics. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Calabrio ONE vs Verint Speech Analytics Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Calabrio ONE \<span\>vs\</span\> Verint Speech Analytics](https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics)

# Compare Calabrio ONE vs Verint Speech Analytics

Canonical: https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics

> Detailed comparison between Calabrio ONE and Verint Speech Analytics. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Calabrio ONE | Verint Speech Analytics |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 263 | 0 |
| **Starting Price** | US$295.00 | - |
| **Free Trial** | - | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Calabrio ONE

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

### Verint Speech Analytics

Ideal for organizations that operate a call center for customer service.

## Key features

### Calabrio ONE

- API
- Activity Dashboard
- Audio Capture
- Automatic Transcription
- CRM
- Call Monitoring
- Call Recording
- Call Tracking
- Compliance Management
- Computer Telephony Integration
- Customer Experience Management
- Natural Language Processing
- Performance Metrics
- Predictive Analytics
- Productivity Analysis
- Quality Assurance
- Search/Filter
- Sentiment Analysis
- Speech-to-Text Analysis
- Surveys & Feedback

### Verint Speech Analytics

- API
- Activity Dashboard
- Audio Capture
- Automatic Transcription
- CRM
- Call Monitoring
- Call Recording
- Compliance Management
- Customer Experience Management
- Natural Language Processing
- Performance Metrics
- Predictive Analytics
- Quality Assurance
- Search/Filter
- Sentiment Analysis
- Speech-to-Text Analysis
- Surveys & Feedback

## Links

- [View Calabrio ONE Profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
- [View Verint Speech Analytics Profile](https://www.capterra.com.sg/software/214671/verint-speech-analytics)
- [View Original Comparison](https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Calabrio ONE vs Verint Speech Analytics Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Calabrio ONE vs Verint Speech Analytics. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics","about":[{"@id":"https://www.capterra.com.sg/software/110588/calabrio-one-suite#software"},{"@id":"https://www.capterra.com.sg/software/214671/verint-speech-analytics#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Calabrio ONE","description":"Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian.\n\nWe maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management and personalized coaching.\n\nOnly Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7022618d-71c4-4dea-8ca7-a1058083a6bf.png","url":"https://www.capterra.com.sg/software/110588/calabrio-one-suite","@id":"https://www.capterra.com.sg/software/110588/calabrio-one-suite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":263},"offers":{"price":"295","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"Verint Speech Analytics","description":"Verint® Speech Analytics™ is a cloud-based speech analytics solution uses advanced AI to accurately transcribe and extract valuable insights from phone calls. Users will be able to reduce repeat calls and agent handle times, gain real-time customer insights, reduce churn by finding root issues and more. It also helps businesses measure customer satisfaction levels, run marketing campaigns and analyze agents’ performances.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2df507d4-8d9a-40b5-97af-46ba460b1b9f.png","url":"https://www.capterra.com.sg/software/214671/verint-speech-analytics","@id":"https://www.capterra.com.sg/software/214671/verint-speech-analytics#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome"},{"@id":"https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"Calabrio ONE vs Verint Speech Analytics","position":3,"item":"https://www.capterra.com.sg/compare/110588/214671/calabrio-one-suite/vs/verint-speech-analytics","@type":"ListItem"}]}]}
</script>