---
description: Side-by-side comparison of Workbooks vs Bigin by Zoho CRM. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Workbooks vs Bigin by Zoho CRM Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Management Software](/directory/30016/contact-management/software) > [Workbooks \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.com.sg/compare/109648/204998/workbooks-crm/vs/bigin-by-zoho-crm)

# Compare Workbooks vs Bigin by Zoho CRM

Canonical: https://www.capterra.com.sg/compare/109648/204998/workbooks-crm/vs/bigin-by-zoho-crm

> Detailed comparison between Workbooks and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Workbooks | Bigin by Zoho CRM |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 112 | 742 |
| **Starting Price** | US$45.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Workbooks

Workbooks is the 'No-BS' CRM: rated \#1 CRM for midmarket firms by TechRadar in 2025, Workbooks combines its software platform with outstanding consultancy, implementation and support.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### Workbooks

- API
- Activity Tracking
- Calendar/Reminder System
- Channel Management
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Activity Tracking
- Calendar/Reminder System
- Channel Management
- Customizable Reports
- Dashboard
- Deal Management
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Segmentation
- Web Forms
- Web-based Deployment

## Links

- [View Workbooks Profile](https://www.capterra.com.sg/software/109648/workbooks-crm)
- [View Bigin by Zoho CRM Profile](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.com.sg/compare/109648/204998/workbooks-crm/vs/bigin-by-zoho-crm)

-----

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