---
description: Side-by-side comparison of Comm100 vs Hippo. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Comm100 vs Hippo Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Comm100 \<span\>vs\</span\> Hippo](https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo)

# Compare Comm100 vs Hippo

Canonical: https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo

> Detailed comparison between Comm100 and Hippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Comm100 | Hippo |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 108 | 4 |
| **Starting Price** | US$31.00 | US$17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Comm100

Small to enterprise-level businesses in education, financial services, government, healthcare, e-commerce, and telecommunications that manage customer support across multiple digital channels.

### Hippo

Designed for small businesses and large enterprises, Hippo helps you create a personalized customer experience with omnichannel engagements, centralized customer support and marketing automation.

## Key features

### Comm100

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- Customizable Reports
- File Sharing
- Mobile Access
- Natural Language Processing
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Hippo

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Third-Party Integrations
- Transcripts/Chat History
- Website Visitor Tracking

## Links

- [View Comm100 Profile](https://www.capterra.com.sg/software/108889/comm100-live-chat)
- [View Hippo Profile](https://www.capterra.com.sg/software/185789/hippo)
- [View Original Comparison](https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Comm100 vs Hippo Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of Comm100 vs Hippo. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo","about":[{"@id":"https://www.capterra.com.sg/software/108889/comm100-live-chat#software"},{"@id":"https://www.capterra.com.sg/software/185789/hippo#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Comm100","description":"Comm100 is an omnichannel customer engagement platform that brings live chat, AI chatbots, ticketing, email, and social media into one place. Businesses use it to manage all customer conversations from a single dashboard, reducing the need to switch between tools.\n\nComm100 helps support teams respond faster, route inquiries to the right agents, and automate common questions using chatbots. Key features include real-time visitor monitoring, canned responses, conversation history, and detailed reporting.\n\nIt is best suited for midsize to large businesses in industries such as education, financial services, healthcare, and technology that need to manage high volumes of customer interactions across multiple channels.","image":"https://images.g2crowd.com/display-layer-screenshots/2892/d22bbb1f15463420b1cc87ad8c04973d6cab5c085132c99ac16914fe091c9dce.png","url":"https://www.capterra.com.sg/software/108889/comm100-live-chat","@id":"https://www.capterra.com.sg/software/108889/comm100-live-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":108},"offers":{"price":"31","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Hippo","description":"Hippo is a 360 solution for your business to provide your customers with a seamless experience through conversational support and customer engagement automation. Interact with your customers across multiple channels including emails, SMS, push notifications, WhatsApp and many more.\n\nHippo also comes with the best In-app customer support features to boost your productivity like chatbots, live chats, phone calls, audio/video calls, etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0a756a00-d97b-4487-b357-c02d43599c95.png","url":"https://www.capterra.com.sg/software/185789/hippo","@id":"https://www.capterra.com.sg/software/185789/hippo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Comm100 vs Hippo","position":3,"item":"https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo","@type":"ListItem"}]}]}
</script>