---
description: Side-by-side comparison of Comm100 vs Hippo. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Comm100 vs Hippo Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Student Engagement Software](/directory/31577/student-engagement-platform/software) > [Comm100 \<span\>vs\</span\> Hippo](https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo)

# Compare Comm100 vs Hippo

Canonical: https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo

> Detailed comparison between Comm100 and Hippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Comm100 | Hippo |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 108 | 4 |
| **Starting Price** | US$31.00 | US$17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Comm100

Thousands of organizations worldwide across education, iGaming, government, and commercial use Comm100, including Rackspace, CH Robinson, Kyndryl, Stanford University, and Global Affairs Canada.

### Hippo

Designed for small businesses and large enterprises, Hippo helps you create a personalized customer experience with omnichannel engagements, centralized customer support and marketing automation.

## Key features

### Comm100

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- Customizable Reports
- File Sharing
- Mobile Access
- Monitoring
- Natural Language Processing
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Hippo

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Contact Management
- Customizable Branding
- File Sharing
- Mobile Access
- Proactive Chat
- Real-Time Analytics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Comm100 Profile](https://www.capterra.com.sg/software/108889/comm100-live-chat)
- [View Hippo Profile](https://www.capterra.com.sg/software/185789/hippo)
- [View Original Comparison](https://www.capterra.com.sg/compare/108889/185789/comm100-live-chat/vs/hippo)

-----

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