Comm100 Live Chat vs Zendesk

Best for

Who Uses This Software?

Organizations that need to solve problems and satisfy customers in the most efficient, cost-effective way possible.
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Pricing

Starting Price

$29/month
$5/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • No

Details

Volume Discount Available
Please look at our pricing at zendesk.com/pricing for more details
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Interactive Content
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Interactive Content
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
Ratings

Overall

4.5 / 5
4.5 / 5

Ease of Use

5 / 5
4.5 / 5

Customer Service

4.5 / 5
4.5 / 5

Features & Functionality

4.5 / 5
4.5 / 5

Value for Money

4.5 / 5
4 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars