Comm100 Live Chat vs Zendesk

Best for

Who Uses This Software?

Comm100 can help any contact center, support team, or sales and marketing team looking to deliver better customer service and support.
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
Pricing

Starting Price

US$29.00/month
US$5.00/month

Free Trial

  • Yes
  • Yes

Free Version

  • No
  • No

Details

Volume Discount Available
Please look at our pricing at zendesk.com/pricing for more details
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Interactive Content
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Canned Responses
  • Customizable Branding
  • Geo Targeting
  • Interactive Content
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
Ratings

Overall

4.5 / 5
4.5 / 5

Ease of Use

4.5 / 5
4.5 / 5

Customer Service

4.5 / 5
4.5 / 5

Features & Functionality

4.5 / 5
4.5 / 5

Value for Money

4.5 / 5
4 / 5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars