---
description: Side-by-side comparison of LiveAgent vs Anakage. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Anakage Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Anakage](https://www.capterra.com.sg/compare/102188/208487/liveagent/vs/end-user-support-automation-platform)

# Compare LiveAgent vs Anakage

Canonical: https://www.capterra.com.sg/compare/102188/208487/liveagent/vs/end-user-support-automation-platform

> Detailed comparison between LiveAgent and Anakage. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Anakage |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1781 | 31 |
| **Starting Price** | US$15.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Anakage

Mid-size to large enterprises in BFSI, healthcare, manufacturing, retail, and IT services; ideal for CIOs, IT Ops, Service Desk \&amp; Digital Workplace leaders.

## Key features

### LiveAgent

- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Analytics
- Automated Routing
- Change Management
- Email Management
- Incident Management
- Personalization
- Prioritization
- Problem Management
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Single Sign On
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Anakage

- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Analytics
- Automated Routing
- Change Management
- Email Management
- Incident Management
- Personalization
- Prioritization
- Problem Management
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Single Sign On
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Anakage Profile](https://www.capterra.com.sg/software/208487/end-user-support-automation-platform)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/208487/liveagent/vs/end-user-support-automation-platform)

-----

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