---
description: Side-by-side comparison of LiveAgent vs Gist. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Gist Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Gist](https://www.capterra.com.sg/compare/102188/188710/liveagent/vs/gist)

# Compare LiveAgent vs Gist

Canonical: https://www.capterra.com.sg/compare/102188/188710/liveagent/vs/gist

> Detailed comparison between LiveAgent and Gist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Gist |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1786 | 149 |
| **Starting Price** | US$15.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Gist

SaaS, marketing agencies, business services, home services, bloggers and publishers, e-commerce

## Key features

### LiveAgent

- API
- Alerts/Escalation
- Automated Routing
- Call Tracking
- Chatbot
- Computer Telephony Integration
- Customizable Branding
- Email Monitoring
- Full Text Search
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

### Gist

- API
- Alerts/Escalation
- Automated Routing
- Chatbot
- Customizable Branding
- Full Text Search
- Knowledge Base Management
- Live Chat
- Macros/Templated Responses
- Mobile App
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Social Media Integration
- Ticket Management
- Widgets

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Gist Profile](https://www.capterra.com.sg/software/188710/gist)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/188710/liveagent/vs/gist)

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