---
description: Side-by-side comparison of LiveAgent vs Endear. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Endear Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/30961/customer-success/software) > [LiveAgent \<span\>vs\</span\> Endear](https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing)

# Compare LiveAgent vs Endear

Canonical: https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing

> Detailed comparison between LiveAgent and Endear. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Endear |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1781 | 46 |
| **Starting Price** | US$15.00 | US$350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Endear

Omnichannel retailers that want to modernize their retail operations and boost sales and retention in the process.

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Management
- Live Chat
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Segmentation

### Endear

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Management
- Live Chat
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Segmentation

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Endear Profile](https://www.capterra.com.sg/software/187844/endear-outbound-retailing)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Endear Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of LiveAgent vs Endear. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing","about":[{"@id":"https://www.capterra.com.sg/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.sg/software/187844/endear-outbound-retailing#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing#breadcrumblist"},"@id":"https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"publisher":{"@id":"https://www.capterra.com.sg/#organization"},"inLanguage":"en-SG"},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8326cad2-1f67-48d1-bb5f-a23a8d6798ba.jpeg","url":"https://www.capterra.com.sg/software/102188/liveagent","@id":"https://www.capterra.com.sg/software/102188/liveagent#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1781},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Endear","description":"Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale.\n\nWith over 2,000 retail stores around the globe driving more than $1 billion in attributed sales, Endear empowers store teams with unified customer profiles, real-time data, and AI that automatically identifies who to reach out to, when, and what to say so associates spend their time selling, not searching. By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales. \n\nWith every engagement trackable and actionable, Endear is redefining retail ROI so every store becomes a performance channel and every interaction becomes a revenue moment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/67c93085-9377-410d-901c-da391c4ed116.jpeg","url":"https://www.capterra.com.sg/software/187844/endear-outbound-retailing","@id":"https://www.capterra.com.sg/software/187844/endear-outbound-retailing#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":46},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/30961/customer-success/software","@type":"ListItem"},{"name":"LiveAgent vs Endear","position":3,"item":"https://www.capterra.com.sg/compare/102188/187844/liveagent/vs/endear-outbound-retailing","@type":"ListItem"}]}]}
</script>