---
description: Side-by-side comparison of LiveAgent vs Dokit. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Dokit Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Dokit](https://www.capterra.com.sg/compare/102188/183650/liveagent/vs/dokit)

# Compare LiveAgent vs Dokit

Canonical: https://www.capterra.com.sg/compare/102188/183650/liveagent/vs/dokit

> Detailed comparison between LiveAgent and Dokit. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Dokit |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Dokit

Dokit User Guides and Work Instructions platform is used by dozens of organisations : manufacturing industries, product manufacturers, education, public and non-profit organizations.

## Key features

### LiveAgent

- Blended Call Center
- Call Tracking
- Call Tracking Metrics
- Catalog Management
- Collaboration Tools
- Computer Telephony Integration
- Content Management
- Customer Complaint Tracking
- Customizable Reports
- Decision Support Systems
- Discussions/Forums
- Email Monitoring
- Full Text Search
- Lead Management
- Natural Language Processing
- Recording
- Self Service Portal
- Support Ticket Management
- Tagging
- Transfers/Routing

### Dokit

- Catalog Management
- Collaboration Tools
- Content Management
- Decision Support Systems
- Discussions/Forums
- Full Text Search
- Self Service Portal
- Tagging

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Dokit Profile](https://www.capterra.com.sg/software/183650/dokit)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/183650/liveagent/vs/dokit)

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