---
description: Side-by-side comparison of LiveAgent vs Como Sense. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Como Sense Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Como Sense](https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense)

# Compare LiveAgent vs Como Sense

Canonical: https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense

> Detailed comparison between LiveAgent and Como Sense. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Como Sense |
| **Overall rating** | 4.7/5 | 3.9/5 |
| **Total Reviews** | 1753 | 11 |
| **Starting Price** | US$15.00 | US$59.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Como Sense

Designed for businesses of all sizes, it is a customer loyalty management platform that integrates with existing POS systems to create/manage personalized loyalty programs across multiple locations.

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Communication Management
- Computer Telephony Integration
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Email Management
- Email Monitoring
- Engagement Tracking
- Feedback Management
- Gamification
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations

### Como Sense

- API
- Activity Tracking
- CRM
- Communication Management
- Customer Experience Management
- Customer Segmentation
- Customizable Branding
- Email Management
- Engagement Tracking
- Feedback Management
- Gamification
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Como Sense Profile](https://www.capterra.com.sg/software/165987/como-sense)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Como Sense Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of LiveAgent vs Como Sense. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense","about":[{"@id":"https://www.capterra.com.sg/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.sg/software/165987/como-sense#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Como Sense","description":"Customer engagement management solution that helps manage customer loyalty programs, databases &amp; products through actionable analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/62a6eeec-dec7-4867-a768-fa5db6c477f4.png","url":"https://www.capterra.com.sg/software/165987/como-sense","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/165987/como-sense#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":11},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Como Sense","position":3,"item":"https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/102188/165987/liveagent/vs/como-sense#breadcrumblist"}]}
</script>