---
description: Side-by-side comparison of LiveAgent vs Dialer360. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Dialer360 Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> Dialer360](https://www.capterra.com.sg/compare/102188/159373/liveagent/vs/dialer360)

# Compare LiveAgent vs Dialer360

Canonical: https://www.capterra.com.sg/compare/102188/159373/liveagent/vs/dialer360

> Detailed comparison between LiveAgent and Dialer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Dialer360 |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1789 | 27 |
| **Starting Price** | US$15.00 | US$25.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### Dialer360

SMB&#10;Enterprise&#10;Call Center&#10;Solar Energy&#10;Healthcare Insurance&#10;Travel and Tourism&#10;Business Process Outsourcing (BPO)&#10;Real Estate&#10;Fundraising&#10;Home Improvement

## Key features

### LiveAgent

- API
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Inbound Call Center
- Lead Management
- Manual Dialer
- Outbound Call Center
- Real-Time Reporting
- Voice Mail

### Dialer360

- API
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Inbound Call Center
- Lead Management
- Manual Dialer
- Outbound Call Center
- Real-Time Reporting
- Voice Mail

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Dialer360 Profile](https://www.capterra.com.sg/software/159373/dialer360)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/159373/liveagent/vs/dialer360)

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