---
description: Side-by-side comparison of LiveAgent vs UserVoice. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs UserVoice Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> UserVoice](https://www.capterra.com.sg/compare/102188/135908/liveagent/vs/uservoice)

# Compare LiveAgent vs UserVoice

Canonical: https://www.capterra.com.sg/compare/102188/135908/liveagent/vs/uservoice

> Detailed comparison between LiveAgent and UserVoice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | UserVoice |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 70 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### UserVoice

Product managers, product executives, and customer advocates at SaaS \&amp; Software companies.

## Key features

### LiveAgent

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Collaboration Tools
- Customer Segmentation
- Dashboard
- Discussions/Forums
- Email Management
- Engagement Tracking
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Multi-Channel Data Collection
- Negative Feedback Management
- Prioritization
- Real-Time Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### UserVoice

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Collaboration Tools
- Customer Segmentation
- Dashboard
- Discussions/Forums
- Email Management
- Engagement Tracking
- Feedback Management
- Knowledge Base Management
- Mobile Access
- Multi-Channel Data Collection
- Negative Feedback Management
- Prioritization
- Real-Time Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View UserVoice Profile](https://www.capterra.com.sg/software/135908/uservoice)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/135908/liveagent/vs/uservoice)

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