---
description: Side-by-side comparison of LiveAgent vs LivePerson. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs LivePerson Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [LiveAgent \<span\>vs\</span\> LivePerson](https://www.capterra.com.sg/compare/102188/133021/liveagent/vs/conversational-cloud)

# Compare LiveAgent vs LivePerson

Canonical: https://www.capterra.com.sg/compare/102188/133021/liveagent/vs/conversational-cloud

> Detailed comparison between LiveAgent and LivePerson. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | LivePerson |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1789 | 41 |
| **Starting Price** | US$15.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### LivePerson

Mid-size and large enterprises in retail, telecommunications, financial services, travel and hospitality, healthcare, insurance, automotive, and technology industries. Also serves small businesses.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Customizable Reports
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Real-Time Reporting
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

### LivePerson

- AI/Machine Learning
- API
- CRM
- Canned Responses
- Chat/Messaging
- Customizable Reports
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Analytics
- Real-Time Reporting
- Screen Sharing
- Social Media Integration
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View LivePerson Profile](https://www.capterra.com.sg/software/133021/conversational-cloud)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/133021/liveagent/vs/conversational-cloud)

-----

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