---
description: Side-by-side comparison of LiveAgent vs Pipedrive. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Pipedrive Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Pipedrive](https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive)

# Compare LiveAgent vs Pipedrive

Canonical: https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive

> Detailed comparison between LiveAgent and Pipedrive. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Pipedrive |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 3042 |
| **Starting Price** | US$15.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Pipedrive

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Account Management
- Activity Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Personalization
- Reminders
- Segmentation
- Survey/Poll Management
- Transfers/Routing

### Pipedrive

- AI/Machine Learning
- API
- Account Management
- Activity Tracking
- Configurable Workflow
- Customizable Reports
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Performance Management
- Personalization
- Reminders
- Segmentation
- Survey/Poll Management
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Pipedrive Profile](https://www.capterra.com.sg/software/132666/pipedrive)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Pipedrive Comparison - Capterra Singapore 2026","description":"Side-by-side comparison of LiveAgent vs Pipedrive. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.","url":"https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive","about":[{"@id":"https://www.capterra.com.sg/software/102188/liveagent#software"},{"@id":"https://www.capterra.com.sg/software/132666/pipedrive#software"}],"breadcrumb":{"@id":"https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3f7a2c9-80e1-4c65-834f-c8f904418d3e.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/102188/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Pipedrive","description":"Pipedrive is a cloud-based customer relationship management (CRM) software that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it helps teams attract and close leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7525015d-be6c-485b-9e59-9425ba8448dc.png","url":"https://www.capterra.com.sg/software/132666/pipedrive","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/132666/pipedrive#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3042},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs Pipedrive","position":3,"item":"https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive","@type":"ListItem"}],"@id":"https://www.capterra.com.sg/compare/102188/132666/liveagent/vs/pipedrive#breadcrumblist"}]}
</script>