---
description: Side-by-side comparison of LiveAgent vs NextPhone. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs NextPhone Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> NextPhone](https://www.capterra.com.sg/compare/102188/1087966/liveagent/vs/NextPhone)

# Compare LiveAgent vs NextPhone

Canonical: https://www.capterra.com.sg/compare/102188/1087966/liveagent/vs/NextPhone

> Detailed comparison between LiveAgent and NextPhone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | NextPhone |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1760 | 0 |
| **Starting Price** | US$15.00 | US$199.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### NextPhone

NextPhone caters to service businesses, law firms, contractors, HVAC companies, plumbers, electricians, and healthcare providers.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Autoresponders
- Blended Call Center
- CRM
- Call Tracking
- Call Tracking Metrics
- Chatbot
- Communication Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Email Monitoring
- Lead Capture
- Lead Management
- Monitoring
- Natural Language Processing
- Recording
- Support Ticket Management
- Transfers/Routing

### NextPhone

- AI/Machine Learning
- API
- Autoresponders
- CRM
- Chatbot
- Communication Management
- Lead Capture
- Natural Language Processing

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View NextPhone Profile](https://www.capterra.com.sg/software/1087966/NextPhone)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/1087966/liveagent/vs/NextPhone)

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