---
description: Side-by-side comparison of LiveAgent vs Quest. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Quest Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [LiveAgent \<span\>vs\</span\> Quest](https://www.capterra.com.sg/compare/102188/1063587/liveagent/vs/quest)

# Compare LiveAgent vs Quest

Canonical: https://www.capterra.com.sg/compare/102188/1063587/liveagent/vs/quest

> Detailed comparison between LiveAgent and Quest. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Quest |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1758 | 6 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Quest

Quest is used by marketing departments, growth teams, customer engagement managers, product marketers, and e-commerce companies.

## Key features

### LiveAgent

- AI/Machine Learning
- Activity Dashboard
- Autoresponders
- CRM
- Campaign Management
- Client Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Geotargeting
- Live Chat
- Monitoring
- Multi-Channel Communication
- Onboarding
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Templates

### Quest

- AI/Machine Learning
- Activity Dashboard
- Autoresponders
- CRM
- Campaign Management
- Client Management
- Customer Engagement
- Customer Segmentation
- Engagement Tracking
- Geotargeting
- Live Chat
- Monitoring
- Multi-Channel Communication
- Onboarding
- Personalization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Reporting/Analytics
- Templates

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Quest Profile](https://www.capterra.com.sg/software/1063587/quest)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/1063587/liveagent/vs/quest)

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