---
description: Side-by-side comparison of LiveAgent vs LoyJoy. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs LoyJoy Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> LoyJoy](https://www.capterra.com.sg/compare/102188/1026654/liveagent/vs/loyjoy)

# Compare LiveAgent vs LoyJoy

Canonical: https://www.capterra.com.sg/compare/102188/1026654/liveagent/vs/loyjoy

> Detailed comparison between LiveAgent and LoyJoy. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | LoyJoy |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 1753 | 12 |
| **Starting Price** | US$15.00 | €390.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### LoyJoy

Medium to large enterprises in banking, insurance, energy, manufacturing, retail and telecom seeking GDPR-compliant, no-code automation of customer interaction processes.

## Key features

### LiveAgent

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Service Analytics
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Personalization
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Social Media Integration
- Surveys & Feedback

### LoyJoy

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Configurable Workflow
- Customer Database
- Customer Service Analytics
- Email Management
- Engagement Tracking
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Personalization
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Social Media Integration
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View LoyJoy Profile](https://www.capterra.com.sg/software/1026654/loyjoy)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/1026654/liveagent/vs/loyjoy)

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