---
description: Side-by-side comparison of LiveAgent vs Daktela. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Daktela Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Daktela](https://www.capterra.com.sg/compare/102188/1012554/liveagent/vs/daktela)

# Compare LiveAgent vs Daktela

Canonical: https://www.capterra.com.sg/compare/102188/1012554/liveagent/vs/daktela

> Detailed comparison between LiveAgent and Daktela. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Daktela |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 3 |
| **Starting Price** | US$15.00 | €30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Daktela

Companies of all sizes, from small to large enterprises, seeking scalable and integrated contact centre solution for supreme customer communication across all channels.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Email Management
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording
- Social Media Integration

### Daktela

- API
- Activity Tracking
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customizable Reports
- Email Management
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Recording
- Social Media Integration

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Daktela Profile](https://www.capterra.com.sg/software/1012554/daktela)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/1012554/liveagent/vs/daktela)

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