---
description: Side-by-side comparison of LiveAgent vs Dialpad Ai Contact Center. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Dialpad Ai Contact Center Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [LiveAgent \<span\>vs\</span\> Dialpad Ai Contact Center](https://www.capterra.com.sg/compare/102188/1000762/liveagent/vs/dialpad-contact-center)

# Compare LiveAgent vs Dialpad Ai Contact Center

Canonical: https://www.capterra.com.sg/compare/102188/1000762/liveagent/vs/dialpad-contact-center

> Detailed comparison between LiveAgent and Dialpad Ai Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Dialpad Ai Contact Center |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 1753 | 0 |
| **Starting Price** | US$15.00 | US$80.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Dialpad Ai Contact Center

Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.

## Key features

### LiveAgent

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Blended Call Center
- Call Center Management
- Call Recording
- Call Routing
- Call Tracking
- Chatbot
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Email Monitoring
- Lead Management
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Transfers/Routing

### Dialpad Ai Contact Center

- AI/Machine Learning
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Recording
- Call Routing
- Chatbot
- Computer Telephony Integration
- Dashboard
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Sales Activity Management

## Links

- [View LiveAgent Profile](https://www.capterra.com.sg/software/102188/liveagent)
- [View Dialpad Ai Contact Center Profile](https://www.capterra.com.sg/software/1000762/dialpad-contact-center)
- [View Original Comparison](https://www.capterra.com.sg/compare/102188/1000762/liveagent/vs/dialpad-contact-center)

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