---
description: Side-by-side comparison of Amazon Connect vs 2x Connect. Learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Amazon Connect vs 2x Connect Comparison - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [Amazon Connect \<span\>vs\</span\> 2x Connect](https://www.capterra.com.sg/compare/1017140/1055090/amazon-connect/vs/2x-connect)

# Compare Amazon Connect vs 2x Connect

Canonical: https://www.capterra.com.sg/compare/1017140/1055090/amazon-connect/vs/2x-connect

> Detailed comparison between Amazon Connect and 2x Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Amazon Connect | 2x Connect |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 92 | 1 |
| **Starting Price** | - | US$150.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Amazon Connect

Contact centers, customer service departments, call centers, and customer support operations.

### 2x Connect

B2B outbound dialing sales teams that benefit from having 8 to 12 conversations per hour, per user.

## Key features

### Amazon Connect

- API
- Activity Tracking
- Automatic Call Distribution
- Call Recording
- Call Tracking
- Caller ID
- Campaign Management
- Dashboard
- IVR
- List Management
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Predictive Dialer
- Real-Time Reporting
- Reporting/Analytics
- Third-Party Integrations

### 2x Connect

- Auto-Dialer
- CRM
- Call Recording
- Call Tracking
- Caller ID
- Campaign Management
- IVR
- List Management
- Predictive Dialer
- Progressive Dialer
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View Amazon Connect Profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
- [View 2x Connect Profile](https://www.capterra.com.sg/software/1055090/2x-connect)
- [View Original Comparison](https://www.capterra.com.sg/compare/1017140/1055090/amazon-connect/vs/2x-connect)

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