---
description: Get detailed information about Eleveo Workforce Optimization and how it can help you meet your business needs. Learn more about Eleveo Workforce Optimization price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Eleveo Workforce Optimization Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Eleveo Workforce Optimization](/software/92461/callrec) > [Eleveo Workforce Optimization Alternatives](https://www.capterra.com.sg/alternatives/92461/callrec)

# Alternatives to Eleveo Workforce Optimization

Canonical: https://www.capterra.com.sg/alternatives/92461/callrec

> Explore the top alternatives to Eleveo Workforce Optimization. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/110588/callrec/vs/calabrio-one-suite)
2. **Playvox** — 4.8/5 (109 reviews) — Boost contact center efficiency with Playvox WEM. Streamline operations, automate feedback with Playvox QM and monitor KPIs for success
   - [View profile](https://www.capterra.com.sg/software/164542/playvox)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/164542/callrec/vs/playvox)
3. **Bitrix24** — 4.2/5 (1005 reviews) — \#1 online CRM with call recording. Over 15 million businesses use Bitrix24 as their cloud PBX and CRM.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/113540/callrec/vs/bitrix24)
4. **RingCX** — 4.2/5 (263 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/154951/callrec/vs/ringcentral-contact-center)
5. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/134775/callrec/vs/incontact-call-center-software)
6. **ChorusCX** — 5.0/5 (1 reviews) — Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.
   - [View profile](https://www.capterra.com.sg/software/1013557/dvsanalytics-workforce-optimization)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/1013557/callrec/vs/dvsanalytics-workforce-optimization)
7. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/136189/callrec/vs/salesforce)
8. **Workforce Optimization (WFO)** — 4.4/5 (19 reviews) — A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.
   - [View profile](https://www.capterra.com.sg/software/126737/monet-live-wfo)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/126737/callrec/vs/monet-live-wfo)
9. **Qfiniti** — 4.5/5 (2 reviews) — Call center and workforce optimization software that helps businesses enhance back-office performance via employee engagement tactics.
   - [View profile](https://www.capterra.com.sg/software/172345/qfiniti)
   - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/172345/callrec/vs/qfiniti)
10. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/21409/92461/genesys-cloud/vs/callrec)
11. **Five9** — 4.2/5 (487 reviews) — Cloud Contact Center and Call Recording with Practical AI - Inbound, Outbound, ACD, IVR, 4 Dialers, Chat, Call Recording, and CRMs.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/132405/callrec/vs/five9)
12. **MaxContact** — 4.7/5 (33 reviews) — MaxContact is the AI-powered customer engagement platform that turns conversations into revenue.
    - [View profile](https://www.capterra.com.sg/software/156506/maxcontact)
    - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/156506/callrec/vs/maxcontact)
13. **Surfboard** — 4.6/5 (9 reviews) — Surfboard is the simpler, fairer WFM platform for customer support teams
    - [View profile](https://www.capterra.com.sg/software/1039354/surfboard)
    - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/1039354/callrec/vs/surfboard)
14. **Cloud Assess** — 4.7/5 (96 reviews) — Training, assessment and compliance platform that proves competency. Live skills matrix, AI assessments, offline app and RTO tools.
    - [View profile](https://www.capterra.com.sg/software/133476/cloud-assess)
    - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/133476/callrec/vs/cloud-assess)
15. **ZIWO** — 4.6/5 (110 reviews) — ZIWO | Cloud Contact Center Software deployed instantly with CRM plugins, full API access, and agent connectivity.
    - [View profile](https://www.capterra.com.sg/software/171265/ziwo)
    - [Compare vs Eleveo Workforce Optimization](https://www.capterra.com.sg/compare/92461/171265/callrec/vs/ziwo)

## Related Categories

- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Compliance Software](https://www.capterra.com.sg/directory/30110/compliance/software)
- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/92461/callrec)
- [View Product Profile](https://www.capterra.com.sg/software/92461/callrec)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/92461/CallREC/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/92461/callrec> |
| en-AU | <https://www.capterra.com.au/alternatives/92461/callrec> |
| en-CA | <https://www.capterra.ca/alternatives/92461/callrec> |
| en-GB | <https://www.capterra.co.uk/alternatives/92461/callrec> |
| en-IE | <https://www.capterra.ie/alternatives/92461/callrec> |
| en-IL | <https://www.capterra.co.il/alternatives/92461/callrec> |
| en-IN | <https://www.capterra.in/alternatives/92461/callrec> |
| en-NZ | <https://www.capterra.co.nz/alternatives/92461/callrec> |
| en-SG | <https://www.capterra.com.sg/alternatives/92461/callrec> |
| en-ZA | <https://www.capterra.co.za/alternatives/92461/callrec> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Eleveo Workforce Optimization","description":"See our list of Eleveo Workforce Optimization alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/92461/callrec","about":{"@id":"https://www.capterra.com.sg/alternatives/92461/callrec#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/92461/callrec#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/92461/callrec#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/92461/callrec#software"}},{"name":"Eleveo Workforce Optimization","url":"https://www.capterra.com.sg/software/92461/callrec","@id":"https://www.capterra.com.sg/software/92461/callrec#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1}},{"@id":"https://www.capterra.com.sg/alternatives/92461/callrec#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/30533/call-recording/software","@type":"ListItem"},{"name":"Eleveo Workforce Optimization","position":3,"item":"/software/92461/callrec","@type":"ListItem"},{"name":"Eleveo Workforce Optimization Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/92461/callrec","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Eleveo Workforce Optimization Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/92461/callrec#itemlist","@type":"ItemList","itemListElement":[{"name":"Calabrio ONE","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.capterra.com.sg/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"Playvox","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/28a50137-ebc1-436d-884e-385b7b7c466d.png","url":"https://www.capterra.com.sg/software/164542/playvox","@type":"ListItem"},{"name":"Bitrix24","position":3,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"RingCX","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.com.sg/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"NiCE CXone","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"ChorusCX","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d48d091-2337-4a93-bb77-80ddaf36c267.png","url":"https://www.capterra.com.sg/software/1013557/dvsanalytics-workforce-optimization","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Workforce Optimization (WFO)","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6447226e-20c8-43d4-bf6f-4a677ac9cd9d.png","url":"https://www.capterra.com.sg/software/126737/monet-live-wfo","@type":"ListItem"},{"name":"Qfiniti","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe152cc5-a583-482d-98f6-3f137dd9b395.png","url":"https://www.capterra.com.sg/software/172345/qfiniti","@type":"ListItem"},{"name":"Genesys Cloud CX","position":10,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Five9","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"MaxContact","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7aee20a-66e9-4d21-9679-68a1647a48e3.png","url":"https://www.capterra.com.sg/software/156506/maxcontact","@type":"ListItem"},{"name":"Surfboard","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9457ac8-a5b7-49e9-8152-8abb22336b30.png","url":"https://www.capterra.com.sg/software/1039354/surfboard","@type":"ListItem"},{"name":"Cloud Assess","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a41deade-ea43-4709-abe6-01609e087248.png","url":"https://www.capterra.com.sg/software/133476/cloud-assess","@type":"ListItem"},{"name":"ZIWO","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.capterra.com.sg/software/171265/ziwo","@type":"ListItem"}],"numberOfItems":15}
</script>