---
description: Get detailed information about SAP Customer Experience and how it can help you meet your business needs. Learn more about SAP Customer Experience price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Customer Experience Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SAP Customer Experience](/software/77372/sap-crm) > [SAP Customer Experience Alternatives](https://www.capterra.com.sg/alternatives/77372/sap-crm)

# Alternatives to SAP Customer Experience

Canonical: https://www.capterra.com.sg/alternatives/77372/sap-crm

> Explore the top alternatives to SAP Customer Experience. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/61368/77372/salesforce/vs/sap-crm)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk Sell is sales CRM software that helps you close more deals.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/164283/sap-crm/vs/zendesk)
3. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/62194/77372/livechat/vs/sap-crm)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Web-based help desk, ticketing, live chat, and call center CRM software with AI capabilities and over 200 integrations.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/102188/sap-crm/vs/liveagent)
5. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/124981/sap-crm/vs/freshdesk)
6. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/157279/sap-crm/vs/dynamics-365)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/144040/sap-crm/vs/tidio-chat)
8. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.com.sg/software/134347/intercom)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/134347/sap-crm/vs/intercom)
9. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/136189/sap-crm/vs/salesforce)
10. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/169505/sap-crm/vs/zoho-desk)
11. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/113540/sap-crm/vs/bitrix24)
12. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/181775/sap-crm/vs/zoho-assist)
13. **Odoo** — 4.2/5 (1294 reviews) — Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM.
    - [View profile](https://www.capterra.com.sg/software/135618/odoo)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/135618/sap-crm/vs/odoo)
14. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
    - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/178819/sap-crm/vs/engagebay-marketing)
15. **Salesforce Starter** — 4.4/5 (223 reviews) — Boost your business with Starter Suite CRM\!
    - [View profile](https://www.capterra.com.sg/software/132665/salesforce-essentials)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/132665/sap-crm/vs/salesforce-essentials)

## Related Categories

- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [MRM Software](https://www.capterra.com.sg/directory/31020/mrm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/77372/sap-crm)
- [View Product Profile](https://www.capterra.com.sg/software/77372/sap-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/77372/sap-crm> |
| de-AT | <https://www.capterra.at/alternatives/77372/sap-crm> |
| de-CH | <https://www.capterra.ch/alternatives/77372/sap-crm> |
| en | <https://www.capterra.com/p/77372/SAP-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/77372/sap-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/77372/sap-crm> |
| en-CA | <https://www.capterra.ca/alternatives/77372/sap-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/77372/sap-crm> |
| en-IE | <https://www.capterra.ie/alternatives/77372/sap-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/77372/sap-crm> |
| en-IN | <https://www.capterra.in/alternatives/77372/sap-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/77372/sap-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/77372/sap-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/77372/sap-crm> |
| es | <https://www.capterra.es/alternatives/77372/sap-crm> |
| es-AR | <https://www.capterra.com.ar/alternatives/77372/sap-crm> |
| es-CL | <https://www.capterra.cl/alternatives/77372/sap-crm> |
| es-CO | <https://www.capterra.co/alternatives/77372/sap-crm> |
| es-CR | <https://www.capterra.co.cr/alternatives/77372/sap-crm> |
| es-DO | <https://www.capterra.do/alternatives/77372/sap-crm> |
| es-EC | <https://www.capterra.ec/alternatives/77372/sap-crm> |
| es-MX | <https://www.capterra.mx/alternatives/77372/sap-crm> |
| es-PA | <https://www.capterra.com.pa/alternatives/77372/sap-crm> |
| es-PE | <https://www.capterra.pe/alternatives/77372/sap-crm> |
| fr | <https://www.capterra.fr/alternatives/77372/sap-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/77372/sap-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/77372/sap-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/77372/sap-crm> |
| it | <https://www.capterra.it/alternatives/77372/sap-crm> |
| ja | <https://www.capterra.jp/alternatives/77372/sap-crm> |
| nl | <https://www.capterra.nl/alternatives/77372/sap-crm> |
| nl-BE | <https://www.capterra.be/alternatives/77372/sap-crm> |
| pt | <https://www.capterra.com.br/alternatives/77372/sap-crm> |
| pt-PT | <https://www.capterra.pt/alternatives/77372/sap-crm> |

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