---
description: Get detailed information about SAP Customer Experience and how it can help you meet your business needs. Learn more about SAP Customer Experience price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Customer Experience Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SAP Customer Experience](/software/77372/sap-crm) > [SAP Customer Experience Alternatives](https://www.capterra.com.sg/alternatives/77372/sap-crm)

# Alternatives to SAP Customer Experience

Canonical: https://www.capterra.com.sg/alternatives/77372/sap-crm

> Explore the top alternatives to SAP Customer Experience. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Odoo** — 4.2/5 (1334 reviews) — Keep track of top leads and opportunities, personalize sales cycles, control statistics/forecasts, and more with Odoo CRM.
   - [View profile](https://www.capterra.com.sg/software/135618/odoo)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/135618/sap-crm/vs/odoo)
2. **Salesforce Sales Cloud** — 4.4/5 (18812 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.com.sg/software/61368/salesforce)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/61368/77372/salesforce/vs/sap-crm)
3. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Sell is sales CRM software that helps you close more deals.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/164283/sap-crm/vs/zendesk)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Web-based help desk, ticketing, live chat, and call center CRM software with AI capabilities and over 200 integrations.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/102188/sap-crm/vs/liveagent)
5. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/62194/77372/livechat/vs/sap-crm)
6. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/124981/sap-crm/vs/freshdesk)
7. **Dynamics 365** — 4.4/5 (5860 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
   - [View profile](https://www.capterra.com.sg/software/157279/dynamics-365)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/157279/sap-crm/vs/dynamics-365)
8. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/144040/sap-crm/vs/tidio-chat)
9. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/136189/sap-crm/vs/salesforce)
10. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk that unifies email, chat, phone, and social support into one workspace with automation and self-service tools.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/169505/sap-crm/vs/zoho-desk)
11. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/113540/sap-crm/vs/bitrix24)
12. **Zoho Assist** — 4.7/5 (1495 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
    - [View profile](https://www.capterra.com.sg/software/181775/zoho-assist)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/181775/sap-crm/vs/zoho-assist)
13. **EngageBay CRM** — 4.6/5 (912 reviews) — EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform.
    - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/178819/sap-crm/vs/engagebay-marketing)
14. **Creatio AI CRM** — 4.7/5 (151 reviews) — AI CRM where people and AI agents work together — unlimited users, agents, and workflows on one no-code platform.
    - [View profile](https://www.capterra.com.sg/software/130149/bpm-online-crm)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/130149/sap-crm/vs/bpm-online-crm)
15. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
    - [Compare vs SAP Customer Experience](https://www.capterra.com.sg/compare/77372/182476/sap-crm/vs/hubspot-service-hub)

## Related Categories

- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)
- [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [MRM Software](https://www.capterra.com.sg/directory/31020/mrm/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/77372/sap-crm)
- [View Product Profile](https://www.capterra.com.sg/software/77372/sap-crm)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/77372/sap-crm> |
| de-AT | <https://www.capterra.at/alternatives/77372/sap-crm> |
| de-CH | <https://www.capterra.ch/alternatives/77372/sap-crm> |
| en | <https://www.capterra.com/p/77372/SAP-CRM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/77372/sap-crm> |
| en-AU | <https://www.capterra.com.au/alternatives/77372/sap-crm> |
| en-CA | <https://www.capterra.ca/alternatives/77372/sap-crm> |
| en-GB | <https://www.capterra.co.uk/alternatives/77372/sap-crm> |
| en-IE | <https://www.capterra.ie/alternatives/77372/sap-crm> |
| en-IL | <https://www.capterra.co.il/alternatives/77372/sap-crm> |
| en-IN | <https://www.capterra.in/alternatives/77372/sap-crm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/77372/sap-crm> |
| en-SG | <https://www.capterra.com.sg/alternatives/77372/sap-crm> |
| en-ZA | <https://www.capterra.co.za/alternatives/77372/sap-crm> |
| es | <https://www.capterra.es/alternatives/77372/sap-crm> |
| es-AR | <https://www.capterra.com.ar/alternatives/77372/sap-crm> |
| es-CL | <https://www.capterra.cl/alternatives/77372/sap-crm> |
| es-CO | <https://www.capterra.co/alternatives/77372/sap-crm> |
| es-CR | <https://www.capterra.co.cr/alternatives/77372/sap-crm> |
| es-DO | <https://www.capterra.do/alternatives/77372/sap-crm> |
| es-EC | <https://www.capterra.ec/alternatives/77372/sap-crm> |
| es-MX | <https://www.capterra.mx/alternatives/77372/sap-crm> |
| es-PA | <https://www.capterra.com.pa/alternatives/77372/sap-crm> |
| es-PE | <https://www.capterra.pe/alternatives/77372/sap-crm> |
| fr | <https://www.capterra.fr/alternatives/77372/sap-crm> |
| fr-BE | <https://fr.capterra.be/alternatives/77372/sap-crm> |
| fr-CA | <https://fr.capterra.ca/alternatives/77372/sap-crm> |
| fr-LU | <https://www.capterra.lu/alternatives/77372/sap-crm> |
| it | <https://www.capterra.it/alternatives/77372/sap-crm> |
| ja | <https://www.capterra.jp/alternatives/77372/sap-crm> |
| nl | <https://www.capterra.nl/alternatives/77372/sap-crm> |
| nl-BE | <https://www.capterra.be/alternatives/77372/sap-crm> |
| pt | <https://www.capterra.com.br/alternatives/77372/sap-crm> |
| pt-PT | <https://www.capterra.pt/alternatives/77372/sap-crm> |

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