---
description: Get detailed information about NITRO Help Desk and how it can help you meet your business needs. Learn more about NITRO Help Desk price, benefits, and disadvantages for businesses in Singapore.
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title: NITRO Help Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [NITRO Help Desk](/software/74324/help-desk-for-sharepoint) > [NITRO Help Desk Alternatives](https://www.capterra.com.sg/alternatives/74324/help-desk-for-sharepoint)

# Alternatives to NITRO Help Desk

Canonical: https://www.capterra.com.sg/alternatives/74324/help-desk-for-sharepoint

> Explore the top alternatives to NITRO Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Atera** — 4.5/5 (448 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/144309/help-desk-for-sharepoint/vs/atera)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/138769/help-desk-for-sharepoint/vs/jira-service-management)
3. **NinjaOne** — 4.7/5 (288 reviews) — Reduce ticket resolution times, streamline helpdesk efficiency, and resolve issues faster with NinjaOne Ticketing.
   - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/165889/help-desk-for-sharepoint/vs/ninjaone)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/169505/help-desk-for-sharepoint/vs/zoho-desk)
5. **Freshservice** — 4.5/5 (715 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/132997/help-desk-for-sharepoint/vs/freshservice)
6. **Freshdesk** — 4.5/5 (3426 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/124981/help-desk-for-sharepoint/vs/freshdesk)
7. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/164283/help-desk-for-sharepoint/vs/zendesk)
8. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/202528/help-desk-for-sharepoint/vs/milvus)
9. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/102188/help-desk-for-sharepoint/vs/liveagent)
10. **BeyondTrust Remote Support** — 4.6/5 (2010 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
    - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/86962/help-desk-for-sharepoint/vs/bomgar)
11. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux.
    - [View profile](https://www.capterra.com.sg/software/177094/supremo-remote-desktop)
    - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/177094/help-desk-for-sharepoint/vs/supremo-remote-desktop)
12. **SysAid** — 4.5/5 (519 reviews) — SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/107225/help-desk-for-sharepoint/vs/sysaid)
13. **ServiceNow** — 4.5/5 (348 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/152871/help-desk-for-sharepoint/vs/servicenow)
14. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a free cloud-based help desk software that enables users to manage customer support tickets and service requests.
    - [View profile](https://www.capterra.com.sg/software/182383/raiseaticket)
    - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/74324/182383/help-desk-for-sharepoint/vs/raiseaticket)
15. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs NITRO Help Desk](https://www.capterra.com.sg/compare/62194/74324/livechat/vs/help-desk-for-sharepoint)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/74324/help-desk-for-sharepoint)
- [View Product Profile](https://www.capterra.com.sg/software/74324/help-desk-for-sharepoint)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/74324/help-desk-for-sharepoint> |
| de-AT | <https://www.capterra.at/alternatives/74324/help-desk-for-sharepoint> |
| de-CH | <https://www.capterra.ch/alternatives/74324/help-desk-for-sharepoint> |
| en | <https://www.capterra.com/p/74324/Help-Desk-for-SharePoint/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/74324/help-desk-for-sharepoint> |
| en-AU | <https://www.capterra.com.au/alternatives/74324/help-desk-for-sharepoint> |
| en-CA | <https://www.capterra.ca/alternatives/74324/help-desk-for-sharepoint> |
| en-GB | <https://www.capterra.co.uk/alternatives/74324/help-desk-for-sharepoint> |
| en-IE | <https://www.capterra.ie/alternatives/74324/help-desk-for-sharepoint> |
| en-IL | <https://www.capterra.co.il/alternatives/74324/help-desk-for-sharepoint> |
| en-IN | <https://www.capterra.in/alternatives/74324/help-desk-for-sharepoint> |
| en-NZ | <https://www.capterra.co.nz/alternatives/74324/help-desk-for-sharepoint> |
| en-SG | <https://www.capterra.com.sg/alternatives/74324/help-desk-for-sharepoint> |
| en-ZA | <https://www.capterra.co.za/alternatives/74324/help-desk-for-sharepoint> |
| fr | <https://www.capterra.fr/alternatives/74324/help-desk-for-sharepoint> |
| fr-BE | <https://fr.capterra.be/alternatives/74324/help-desk-for-sharepoint> |
| fr-CA | <https://fr.capterra.ca/alternatives/74324/help-desk-for-sharepoint> |
| fr-LU | <https://www.capterra.lu/alternatives/74324/help-desk-for-sharepoint> |

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