---
description: Get detailed information about Track-It! and how it can help you meet your business needs. Learn more about Track-It! price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Track-It! Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Track-It\!](/software/67028/track-it) > [Track-It\! Alternatives](https://www.capterra.com.sg/alternatives/67028/track-it)

# Alternatives to Track-It\!

Canonical: https://www.capterra.com.sg/alternatives/67028/track-it

> Explore the top alternatives to Track-It\!. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus.
   - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/179501/track-it/vs/manageengine-service-desk-plus)
2. **Zoho Desk** — 4.5/5 (2216 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/169505/track-it/vs/zoho-desk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/124981/track-it/vs/freshdesk)
4. **Freshservice** — 4.6/5 (803 reviews) — Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/132997/track-it/vs/freshservice)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/164283/track-it/vs/zendesk)
6. **Milvus** — 4.8/5 (298 reviews) — A unified Help Desk, Service Desk, and IT management platform integrating omnichannel support, smart inventory, and AI for MSPs and IT
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/202528/track-it/vs/milvus)
7. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/102188/track-it/vs/liveagent)
8. **SysAid** — 4.5/5 (523 reviews) — AI-powered help desk that resolves requests instantly and routes the rest to the right agent.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/107225/track-it/vs/sysaid)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/138769/track-it/vs/jira-service-management)
10. **LiveChat** — 4.6/5 (1728 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/62194/livechat)
    - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/62194/67028/livechat/vs/track-it)
11. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — BeyondTrust Remote Support (formerly Bomgar Remote Support) securely accesses and supports any device or system, anywhere in the world.
    - [View profile](https://www.capterra.com.sg/software/86962/bomgar)
    - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/86962/track-it/vs/bomgar)
12. **ServiceNow** — 4.5/5 (361 reviews) — CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system.
    - [View profile](https://www.capterra.com.sg/software/152871/servicenow)
    - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/152871/track-it/vs/servicenow)
13. **TeamDynamix** — 4.4/5 (170 reviews) — No-code ITSM/ESM with AI-native automation and enterprise integration. Deflect and resolve tickets faster and reduce manual tasks.
    - [View profile](https://www.capterra.com.sg/software/121317/teamdynamix)
    - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/121317/track-it/vs/teamdynamix)
14. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/112516/track-it/vs/servicetonic)
15. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — An enterprise service desk with intentional, right-sized AI to cut resolution time. Easy to use, fully integrated, and sets up in days.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs Track-It\!](https://www.capterra.com.sg/compare/67028/129478/track-it/vs/solarwinds-service-desk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [IT Asset Management Software](https://www.capterra.com.sg/directory/30077/it-asset-management/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/67028/track-it)
- [View Product Profile](https://www.capterra.com.sg/software/67028/track-it)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/67028/track-it> |
| de-AT | <https://www.capterra.at/alternatives/67028/track-it> |
| de-CH | <https://www.capterra.ch/alternatives/67028/track-it> |
| en | <https://www.capterra.com/p/67028/Track-It/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/67028/track-it> |
| en-AU | <https://www.capterra.com.au/alternatives/67028/track-it> |
| en-CA | <https://www.capterra.ca/alternatives/67028/track-it> |
| en-GB | <https://www.capterra.co.uk/alternatives/67028/track-it> |
| en-IE | <https://www.capterra.ie/alternatives/67028/track-it> |
| en-IL | <https://www.capterra.co.il/alternatives/67028/track-it> |
| en-IN | <https://www.capterra.in/alternatives/67028/track-it> |
| en-NZ | <https://www.capterra.co.nz/alternatives/67028/track-it> |
| en-SG | <https://www.capterra.com.sg/alternatives/67028/track-it> |
| en-ZA | <https://www.capterra.co.za/alternatives/67028/track-it> |
| es | <https://www.capterra.es/alternatives/67028/track-it> |
| es-AR | <https://www.capterra.com.ar/alternatives/67028/track-it> |
| es-CL | <https://www.capterra.cl/alternatives/67028/track-it> |
| es-CO | <https://www.capterra.co/alternatives/67028/track-it> |
| es-CR | <https://www.capterra.co.cr/alternatives/67028/track-it> |
| es-DO | <https://www.capterra.do/alternatives/67028/track-it> |
| es-EC | <https://www.capterra.ec/alternatives/67028/track-it> |
| es-MX | <https://www.capterra.mx/alternatives/67028/track-it> |
| es-PA | <https://www.capterra.com.pa/alternatives/67028/track-it> |
| es-PE | <https://www.capterra.pe/alternatives/67028/track-it> |
| fr | <https://www.capterra.fr/alternatives/67028/track-it> |
| fr-BE | <https://fr.capterra.be/alternatives/67028/track-it> |
| fr-CA | <https://fr.capterra.ca/alternatives/67028/track-it> |
| fr-LU | <https://www.capterra.lu/alternatives/67028/track-it> |
| it | <https://www.capterra.it/alternatives/67028/track-it> |
| nl | <https://www.capterra.nl/alternatives/67028/track-it> |
| nl-BE | <https://www.capterra.be/alternatives/67028/track-it> |
| pt | <https://www.capterra.com.br/alternatives/67028/track-it> |
| pt-PT | <https://www.capterra.pt/alternatives/67028/track-it> |

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