---
description: Get detailed information about Softdial Contact Center and how it can help you meet your business needs. Learn more about Softdial Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Softdial Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Softdial Contact Center](/software/27969/softdial-contact-center) > [Softdial Contact Center Alternatives](https://www.capterra.com.sg/alternatives/27969/softdial-contact-center)

# Alternatives to Softdial Contact Center

Canonical: https://www.capterra.com.sg/alternatives/27969/softdial-contact-center

> Explore the top alternatives to Softdial Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is the world’s leading call center and CRM software. More than 15 million companies use our platform every day.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/113540/softdial-contact-center/vs/bitrix24)
2. **JustCall** — 4.1/5 (224 reviews) — AI-powered contact center software with smart routing, 24/7 AI Voice Agents, omnichannel messaging, and deep CRM integrations.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/157853/softdial-contact-center/vs/justcall)
3. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/132405/softdial-contact-center/vs/five9)
4. **LeadDesk** — 4.8/5 (13 reviews) — LeadDesk is a cloud based contact center software for outbound sales. Connect with your customers no matter what the channel is.
   - [View profile](https://www.capterra.com.sg/software/130134/leaddesk)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/130134/softdial-contact-center/vs/leaddesk)
5. **PhoneBurner** — 4.8/5 (176 reviews) — The OUTBOUND CALL CENTER platform built for high connect rates. Powering millions of conversations, averaging 10%+ call answer rates.
   - [View profile](https://www.capterra.com.sg/software/134672/phoneburner)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/134672/softdial-contact-center/vs/phoneburner)
6. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.com.sg/software/182004/cloudtalk)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/182004/softdial-contact-center/vs/cloudtalk)
7. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/21409/27969/genesys-cloud/vs/softdial-contact-center)
8. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/134775/softdial-contact-center/vs/incontact-call-center-software)
9. **Kixie PowerCall** — 4.6/5 (294 reviews) — Kixie is an AI-powered revenue communications platform that enhances calling and texting for optimal performance and efficiency.
   - [View profile](https://www.capterra.com.sg/software/135636/kixie-powercall)
   - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/135636/softdial-contact-center/vs/kixie-powercall)
10. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/164772/softdial-contact-center/vs/omnichannel)
11. **DialedIn CCaaS** — 4.8/5 (324 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
    - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
    - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/29589/softdial-contact-center/vs/callcenternow)
12. **Convoso** — 4.5/5 (387 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/76768/softdial-contact-center/vs/cloud-predictive-dialer)
13. **Ricochet360** — 4.8/5 (82 reviews) — Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM \& Lead Management, and Email \& SMS Marketing Automation.
    - [View profile](https://www.capterra.com.sg/software/141932/ricochet)
    - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/141932/softdial-contact-center/vs/ricochet)
14. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
    - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
    - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/144944/softdial-contact-center/vs/dialshree)
15. **Ring.io** — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
    - [View profile](https://www.capterra.com.sg/software/116709/ringio-virtual-phone-system)
    - [Compare vs Softdial Contact Center](https://www.capterra.com.sg/compare/27969/116709/softdial-contact-center/vs/ringio-virtual-phone-system)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Cloud Communication Platforms](https://www.capterra.com.sg/directory/31362/cloud-communication-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/27969/softdial-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/27969/softdial-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/27969/Softdial-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/27969/softdial-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/27969/softdial-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/27969/softdial-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/27969/softdial-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/27969/softdial-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/27969/softdial-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/27969/softdial-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/27969/softdial-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/27969/softdial-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/27969/softdial-contact-center> |

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