---
description: Get detailed information about IT2M and how it can help you meet your business needs. Learn more about IT2M price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IT2M Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/31027/service-desk/software) > [IT2M](/software/220031/it2m) > [IT2M Alternatives](https://www.capterra.com.sg/alternatives/220031/it2m)

# Alternatives to IT2M

Canonical: https://www.capterra.com.sg/alternatives/220031/it2m

> Explore the top alternatives to IT2M. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (803 reviews) — Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/132997/220031/freshservice/vs/it2m)
2. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/144309/220031/atera/vs/it2m)
3. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
   - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/200140/220031/haloitsm/vs/it2m)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/124981/220031/freshdesk/vs/it2m)
5. **NinjaOne** — 4.7/5 (298 reviews) — NinjaOne simplifies IT for 40,000 customers with one platform for endpoint management, autonomous patching, backup and remote access.
   - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/165889/220031/ninjaone/vs/it2m)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Start for free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/102188/220031/liveagent/vs/it2m)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/138769/220031/jira-service-management/vs/it2m)
8. **SysAid** — 4.5/5 (523 reviews) — One service desk where AI resolves what it can and routes the rest, pre-triaged, to your team.
   - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/107225/220031/sysaid/vs/it2m)
9. **monday service** — 4.6/5 (111 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
   - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
   - [Compare vs IT2M](https://www.capterra.com.sg/compare/220031/1069948/it2m/vs/monday-service)
10. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs IT2M](https://www.capterra.com.sg/compare/144825/220031/boss-solutions/vs/it2m)
11. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Support is the IT service desk software built for better customer relationships.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs IT2M](https://www.capterra.com.sg/compare/164283/220031/zendesk/vs/it2m)
12. **Deepser** — 4.6/5 (58 reviews) — Deepser is a Service Desk solution that optimizes support requests, daily activities and service processes with native AI.
    - [View profile](https://www.capterra.com.sg/software/178946/deepser)
    - [Compare vs IT2M](https://www.capterra.com.sg/compare/178946/220031/deepser/vs/it2m)
13. **Vision Helpdesk** — 4.6/5 (49 reviews) — Vision Helpdesk's Service Desk is PINKVerify Certified ITIL ITSM Complaint IT Help Desk Software
    - [View profile](https://www.capterra.com.sg/software/102230/vision-helpdesk)
    - [Compare vs IT2M](https://www.capterra.com.sg/compare/102230/220031/vision-helpdesk/vs/it2m)
14. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk is a modern ITSM solution built for IT service centers of all sizes, with a particular eye on business process and
    - [View profile](https://www.capterra.com.sg/software/133392/service-desk)
    - [Compare vs IT2M](https://www.capterra.com.sg/compare/133392/220031/service-desk/vs/it2m)
15. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.
    - [View profile](https://www.capterra.com.sg/software/173025/help-desk-software)
    - [Compare vs IT2M](https://www.capterra.com.sg/compare/173025/220031/help-desk-software/vs/it2m)

## Related Categories

- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/220031/it2m)
- [View Product Profile](https://www.capterra.com.sg/software/220031/it2m)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/220031/IT2M/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/220031/it2m> |
| en-AU | <https://www.capterra.com.au/alternatives/220031/it2m> |
| en-CA | <https://www.capterra.ca/alternatives/220031/it2m> |
| en-GB | <https://www.capterra.co.uk/alternatives/220031/it2m> |
| en-IE | <https://www.capterra.ie/alternatives/220031/it2m> |
| en-IL | <https://www.capterra.co.il/alternatives/220031/it2m> |
| en-IN | <https://www.capterra.in/alternatives/220031/it2m> |
| en-NZ | <https://www.capterra.co.nz/alternatives/220031/it2m> |
| en-SG | <https://www.capterra.com.sg/alternatives/220031/it2m> |
| en-ZA | <https://www.capterra.co.za/alternatives/220031/it2m> |
| pt | <https://www.capterra.com.br/alternatives/220031/it2m> |
| pt-PT | <https://www.capterra.pt/alternatives/220031/it2m> |

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