---
description: Get detailed information about Rexpondo and how it can help you meet your business needs. Learn more about Rexpondo price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rexpondo Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Ticketing Systems](/directory/30039/ticketing/software) > [Rexpondo](/software/218137/otrs-community-edition) > [Rexpondo Alternatives](https://www.capterra.com.sg/alternatives/218137/otrs-community-edition)

# Alternatives to Rexpondo

Canonical: https://www.capterra.com.sg/alternatives/218137/otrs-community-edition

> Explore the top alternatives to Rexpondo. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **EcholoN** — 4.7/5 (35 reviews) — Our ticketing system adapts to your requirements and can be expanded with modules such as help desk, service desk and ITSM.
   - [View profile](https://www.capterra.com.sg/software/189744/echolon)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/189744/218137/echolon/vs/otrs-community-edition)
2. **Deepser** — 4.6/5 (58 reviews) — Deepser is the only 100% Italian Service Management platform with native AI capabilities, unifying services in a customizable ecosystem
   - [View profile](https://www.capterra.com.sg/software/178946/deepser)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/178946/218137/deepser/vs/otrs-community-edition)
3. **Freshservice** — 4.6/5 (803 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/132997/218137/freshservice/vs/otrs-community-edition)
4. **NinjaOne** — 4.7/5 (298 reviews) — Cloud-based IT operations platform for endpoint management, remote monitoring, patch management, MDM, backup, and remote access.
   - [View profile](https://www.capterra.com.sg/software/165889/ninjaone)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/165889/218137/ninjaone/vs/otrs-community-edition)
5. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform combining RMM, PSA, helpdesk, patch management, remote access, and billing in one place.
   - [View profile](https://www.capterra.com.sg/software/144309/atera)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/144309/218137/atera/vs/otrs-community-edition)
6. **Vision Helpdesk** — 4.6/5 (49 reviews) — Vision Helpdesk offers Help Desk, Multi-Company Help Desk, ITIL Service Desk \& Live Chat Software Tools for every size business.
   - [View profile](https://www.capterra.com.sg/software/102230/vision-helpdesk)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/102230/218137/vision-helpdesk/vs/otrs-community-edition)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/164283/218137/zendesk/vs/otrs-community-edition)
8. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based help desk that centralizes ticketing, omnichannel communication, workflow automation, and self-service tools for customer.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/124981/218137/freshdesk/vs/otrs-community-edition)
9. **JIRA Service Management** — 4.5/5 (779 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/138769/218137/jira-service-management/vs/otrs-community-edition)
10. **SysAid** — 4.5/5 (523 reviews) — AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/107225/218137/sysaid/vs/otrs-community-edition)
11. **monday service** — 4.6/5 (111 reviews) — AI-powered service management that scales without complexity. Triage, route, and resolve requests faster with built-in AI
    - [View profile](https://www.capterra.com.sg/software/1069948/monday-service)
    - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/218137/1069948/otrs-community-edition/vs/monday-service)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/144825/218137/boss-solutions/vs/otrs-community-edition)
13. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a centralized, all-inclusive Enterprise Service Management platform - the single pane of glass for your organization.
    - [View profile](https://www.capterra.com.sg/software/200140/haloitsm)
    - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/200140/218137/haloitsm/vs/otrs-community-edition)
14. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Management is the solution of choice for organizations looking for a state-of-the-art ITSM solution with lower TCO.
    - [View profile](https://www.capterra.com.sg/software/133392/service-desk)
    - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/133392/218137/service-desk/vs/otrs-community-edition)
15. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
    - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
    - [Compare vs Rexpondo](https://www.capterra.com.sg/compare/218137/1038612/otrs-community-edition/vs/tikting)

## Related Categories

- [Ticketing Systems](https://www.capterra.com.sg/directory/30039/ticketing/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/218137/otrs-community-edition)
- [View Product Profile](https://www.capterra.com.sg/software/218137/otrs-community-edition)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/218137/otrs-community-edition> |
| de-AT | <https://www.capterra.at/alternatives/218137/otrs-community-edition> |
| de-CH | <https://www.capterra.ch/alternatives/218137/otrs-community-edition> |
| en | <https://www.capterra.com/p/218137/OTRS-Community-Edition/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/218137/otrs-community-edition> |
| en-AU | <https://www.capterra.com.au/alternatives/218137/otrs-community-edition> |
| en-CA | <https://www.capterra.ca/alternatives/218137/otrs-community-edition> |
| en-GB | <https://www.capterra.co.uk/alternatives/218137/otrs-community-edition> |
| en-IE | <https://www.capterra.ie/alternatives/218137/otrs-community-edition> |
| en-IL | <https://www.capterra.co.il/alternatives/218137/otrs-community-edition> |
| en-IN | <https://www.capterra.in/alternatives/218137/otrs-community-edition> |
| en-NZ | <https://www.capterra.co.nz/alternatives/218137/otrs-community-edition> |
| en-SG | <https://www.capterra.com.sg/alternatives/218137/otrs-community-edition> |
| en-ZA | <https://www.capterra.co.za/alternatives/218137/otrs-community-edition> |
| it | <https://www.capterra.it/alternatives/218137/otrs-community-edition> |

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