---
description: Get detailed information about Customer Complaint Management Software and how it can help you meet your business needs. Learn more about Customer Complaint Management Software price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Customer Complaint Management Software Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Customer Complaint Management Software](/software/215202/complaint-management-software) > [Customer Complaint Management Software Alternatives](https://www.capterra.com.sg/alternatives/215202/complaint-management-software)

# Alternatives to Customer Complaint Management Software

Canonical: https://www.capterra.com.sg/alternatives/215202/complaint-management-software

> Explore the top alternatives to Customer Complaint Management Software. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/169505/215202/zoho-desk/vs/complaint-management-software)
2. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/124981/215202/freshdesk/vs/complaint-management-software)
3. **MasterControl Quality Excellence** — 4.5/5 (534 reviews) — Efficiently manage customer complaints with our complaint tracking software. Streamline resolution, ensuring digital quality management
   - [View profile](https://www.capterra.com.sg/software/148577/mastercontrol)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/148577/215202/mastercontrol/vs/complaint-management-software)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/102188/215202/liveagent/vs/complaint-management-software)
5. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/185973/215202/helpdesk/vs/complaint-management-software)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is the leading complaint management software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/164283/215202/zendesk/vs/complaint-management-software)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer support software suite with live chat, help desk, chatbot, and AI agent options.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/144040/215202/tidio-chat/vs/complaint-management-software)
8. **ComplianceQuest** — 4.6/5 (112 reviews) — 100% cloud based end-to-end Complaints Management software - from intake to resolution \& continuous improvement. Get demo today\!
   - [View profile](https://www.capterra.com.sg/software/136111/compliancequest)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/136111/215202/compliancequest/vs/complaint-management-software)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly helps brands turn complaints into loyalty with fast, personalized support and AI-assisted resolution across every channel.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/156723/215202/gladly/vs/complaint-management-software)
10. **QT9 QMS** — 4.8/5 (118 reviews) — Centralize \& resolve complaints with a cloud-based quality management software. Automate alerts. Assign tasks. Attach related files.
    - [View profile](https://www.capterra.com.sg/software/97557/qt9-quality-management)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/97557/215202/qt9-quality-management/vs/complaint-management-software)
11. **Gorgias** — 4.6/5 (134 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.com.sg/software/155357/gorgias)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/155357/215202/gorgias/vs/complaint-management-software)
12. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/138769/215202/jira-service-management/vs/complaint-management-software)
13. **Issuetrak** — 4.6/5 (205 reviews) — Repair customer relationships and resolve complaints quickly and easily in a centralized platform built for omnichannel support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/16499/215202/issuetrak/vs/complaint-management-software)
14. **Dot Compliance** — 4.4/5 (87 reviews) — Dot Compliance is a cloud-based quality management tool that helps businesses manage compliance, documents, audits, and more.
    - [View profile](https://www.capterra.com.sg/software/192574/dot-compliance)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/192574/215202/dot-compliance/vs/complaint-management-software)
15. **Cority** — 4.4/5 (111 reviews) — Cority’s Complaint Management software streamlines complaints \& improves satisfaction with data-driven insights.
    - [View profile](https://www.capterra.com.sg/software/102848/ehs-management-software)
    - [Compare vs Customer Complaint Management Software](https://www.capterra.com.sg/compare/102848/215202/ehs-management-software/vs/complaint-management-software)

## Related Categories

- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/215202/complaint-management-software)
- [View Product Profile](https://www.capterra.com.sg/software/215202/complaint-management-software)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/215202/complaint-management-software> |
| de-AT | <https://www.capterra.at/alternatives/215202/complaint-management-software> |
| de-CH | <https://www.capterra.ch/alternatives/215202/complaint-management-software> |
| en | <https://www.capterra.com/p/215202/Complaint-Management-Software/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/215202/complaint-management-software> |
| en-AU | <https://www.capterra.com.au/alternatives/215202/complaint-management-software> |
| en-CA | <https://www.capterra.ca/alternatives/215202/complaint-management-software> |
| en-GB | <https://www.capterra.co.uk/alternatives/215202/complaint-management-software> |
| en-IE | <https://www.capterra.ie/alternatives/215202/complaint-management-software> |
| en-IL | <https://www.capterra.co.il/alternatives/215202/complaint-management-software> |
| en-IN | <https://www.capterra.in/alternatives/215202/complaint-management-software> |
| en-NZ | <https://www.capterra.co.nz/alternatives/215202/complaint-management-software> |
| en-SG | <https://www.capterra.com.sg/alternatives/215202/complaint-management-software> |
| en-ZA | <https://www.capterra.co.za/alternatives/215202/complaint-management-software> |
| fr | <https://www.capterra.fr/alternatives/215202/complaint-management-software> |
| fr-BE | <https://fr.capterra.be/alternatives/215202/complaint-management-software> |
| fr-CA | <https://fr.capterra.ca/alternatives/215202/complaint-management-software> |
| fr-LU | <https://www.capterra.lu/alternatives/215202/complaint-management-software> |
| nl | <https://www.capterra.nl/alternatives/215202/complaint-management-software> |
| nl-BE | <https://www.capterra.be/alternatives/215202/complaint-management-software> |

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