---
description: Get detailed information about Avaya Experience Platform and how it can help you meet your business needs. Learn more about Avaya Experience Platform price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avaya Experience Platform Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Avaya Experience Platform](/software/212871/aura-call-center-elite) > [Avaya Experience Platform Alternatives](https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite)

# Alternatives to Avaya Experience Platform

Canonical: https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite

> Explore the top alternatives to Avaya Experience Platform. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/124981/212871/freshdesk/vs/aura-call-center-elite)
2. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/169627/212871/ringover/vs/aura-call-center-elite)
3. **Convoso** — 4.5/5 (386 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/76768/212871/cloud-predictive-dialer/vs/aura-call-center-elite)
4. **DialedIn CCaaS** — 4.8/5 (314 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/29589/212871/callcenternow/vs/aura-call-center-elite)
5. **LiveAgent** — 4.7/5 (1753 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/102188/212871/liveagent/vs/aura-call-center-elite)
6. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/110588/212871/calabrio-one-suite/vs/aura-call-center-elite)
7. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/164283/212871/zendesk/vs/aura-call-center-elite)
8. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/readymode)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/136728/212871/readymode/vs/aura-call-center-elite)
9. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/175788/212871/nextiva/vs/aura-call-center-elite)
10. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
    - [View profile](https://www.capterra.com.sg/software/145004/nextiva-call-center)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/145004/212871/nextiva-call-center/vs/aura-call-center-elite)
11. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/21409/212871/genesys-cloud/vs/aura-call-center-elite)
12. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/134775/212871/incontact-call-center-software/vs/aura-call-center-elite)
13. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/132405/212871/five9/vs/aura-call-center-elite)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is \#1 free CRM, customer communication and helpdesk software used by 15 million businesses. Cloud, mobile, open source.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/113540/212871/bitrix24/vs/aura-call-center-elite)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/136189/212871/salesforce/vs/aura-call-center-elite)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite)
- [View Product Profile](https://www.capterra.com.sg/software/212871/aura-call-center-elite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212871/Aura-Call-Center-Elite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/212871/aura-call-center-elite> |
| en-AU | <https://www.capterra.com.au/alternatives/212871/aura-call-center-elite> |
| en-CA | <https://www.capterra.ca/alternatives/212871/aura-call-center-elite> |
| en-GB | <https://www.capterra.co.uk/alternatives/212871/aura-call-center-elite> |
| en-IE | <https://www.capterra.ie/alternatives/212871/aura-call-center-elite> |
| en-IL | <https://www.capterra.co.il/alternatives/212871/aura-call-center-elite> |
| en-IN | <https://www.capterra.in/alternatives/212871/aura-call-center-elite> |
| en-NZ | <https://www.capterra.co.nz/alternatives/212871/aura-call-center-elite> |
| en-SG | <https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite> |
| en-ZA | <https://www.capterra.co.za/alternatives/212871/aura-call-center-elite> |

-----

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