---
description: Get detailed information about Avaya Experience Platform and how it can help you meet your business needs. Learn more about Avaya Experience Platform price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avaya Experience Platform Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Avaya Experience Platform](/software/212871/aura-call-center-elite) > [Avaya Experience Platform Alternatives](https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite)

# Alternatives to Avaya Experience Platform

Canonical: https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite

> Explore the top alternatives to Avaya Experience Platform. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Bitrix24** — 4.2/5 (1001 reviews) — Bitrix24 is \#1 free CRM, customer communication and helpdesk software used by 15 million businesses. Cloud, mobile, open source.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/113540/212871/bitrix24/vs/aura-call-center-elite)
2. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience.
   - [View profile](https://www.capterra.com.sg/software/145004/nextiva-call-center)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/145004/212871/nextiva-call-center/vs/aura-call-center-elite)
3. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/21409/212871/genesys-cloud/vs/aura-call-center-elite)
4. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/134775/212871/incontact-call-center-software/vs/aura-call-center-elite)
5. **Salesforce Service Cloud** — 4.5/5 (827 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/136189/212871/salesforce/vs/aura-call-center-elite)
6. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/132405/212871/five9/vs/aura-call-center-elite)
7. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/102188/212871/liveagent/vs/aura-call-center-elite)
8. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk offers the industry leading customer support solution.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/164283/212871/zendesk/vs/aura-call-center-elite)
9. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
   - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
   - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/132852/212871/talkdesk/vs/aura-call-center-elite)
10. **Efficy CRM** — 3.9/5 (91 reviews) — Known as Europe’s most flexible CRM, Efficy offers a completely customisable solution that will empower your employees.
    - [View profile](https://www.capterra.com.sg/software/149894/efficy-crm)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/149894/212871/efficy-crm/vs/aura-call-center-elite)
11. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.com.sg/software/164070/ujet)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/164070/212871/ujet/vs/aura-call-center-elite)
12. **Ring.io** — 4.1/5 (19 reviews) — Ringio adds telephony features to your CRM for increased productivity, less manual data entry, and enhanced coaching and analytics.
    - [View profile](https://www.capterra.com.sg/software/116709/ringio-virtual-phone-system)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/116709/212871/ringio-virtual-phone-system/vs/aura-call-center-elite)
13. **InfoFlo** — 4.5/5 (101 reviews) — HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\!
    - [View profile](https://www.capterra.com.sg/software/96628/infoflo)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/96628/212871/infoflo/vs/aura-call-center-elite)
14. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho Desk helps businesses unify customer communication over the phone, email, live chat, SMS, social media,l and instant messaging.
    - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/169505/212871/zoho-desk/vs/aura-call-center-elite)
15. **Dixa** — 4.3/5 (20 reviews) — Dixa is a conversational customer service platform that unifies phone, email, chat and messaging apps in one easy-to-use dashboard.
    - [View profile](https://www.capterra.com.sg/software/159488/dixa)
    - [Compare vs Avaya Experience Platform](https://www.capterra.com.sg/compare/159488/212871/dixa/vs/aura-call-center-elite)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Speech Analytics Software](https://www.capterra.com.sg/directory/32258/speech-analytics/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite)
- [View Product Profile](https://www.capterra.com.sg/software/212871/aura-call-center-elite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212871/Aura-Call-Center-Elite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/212871/aura-call-center-elite> |
| en-AU | <https://www.capterra.com.au/alternatives/212871/aura-call-center-elite> |
| en-CA | <https://www.capterra.ca/alternatives/212871/aura-call-center-elite> |
| en-GB | <https://www.capterra.co.uk/alternatives/212871/aura-call-center-elite> |
| en-IE | <https://www.capterra.ie/alternatives/212871/aura-call-center-elite> |
| en-IL | <https://www.capterra.co.il/alternatives/212871/aura-call-center-elite> |
| en-IN | <https://www.capterra.in/alternatives/212871/aura-call-center-elite> |
| en-NZ | <https://www.capterra.co.nz/alternatives/212871/aura-call-center-elite> |
| en-SG | <https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite> |
| en-ZA | <https://www.capterra.co.za/alternatives/212871/aura-call-center-elite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Avaya Experience Platform","description":"See our list of Avaya Experience Platform alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite","about":{"@id":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite#software"}},{"name":"Avaya Experience Platform","url":"https://www.capterra.com.sg/software/212871/aura-call-center-elite","@id":"https://www.capterra.com.sg/software/212871/aura-call-center-elite#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":11}},{"@id":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Avaya Experience Platform","position":3,"item":"/software/212871/aura-call-center-elite","@type":"ListItem"},{"name":"Avaya Experience Platform Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Avaya Experience Platform Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/212871/aura-call-center-elite#itemlist","@type":"ItemList","itemListElement":[{"name":"Bitrix24","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"},{"name":"Nextiva Contact Center","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f61fbf61-e385-4ba1-b15b-4ac099bc765d.png","url":"https://www.capterra.com.sg/software/145004/nextiva-call-center","@type":"ListItem"},{"name":"Genesys Cloud CX","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"NiCE CXone","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.com.sg/software/136189/salesforce","@type":"ListItem"},{"name":"Five9","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"LiveAgent","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Talkdesk","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72ec2bfb-5f9c-4760-a4db-4091d12e1d3f.png","url":"https://www.capterra.com.sg/software/132852/talkdesk","@type":"ListItem"},{"name":"Efficy CRM","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.capterra.com.sg/software/149894/efficy-crm","@type":"ListItem"},{"name":"UJET","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.capterra.com.sg/software/164070/ujet","@type":"ListItem"},{"name":"Ring.io","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4b86560-08fb-414a-abf9-4b248cfaf093.png","url":"https://www.capterra.com.sg/software/116709/ringio-virtual-phone-system","@type":"ListItem"},{"name":"InfoFlo","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06dc248a-f5da-4a6a-ac4b-25dbfaadb6b7.png","url":"https://www.capterra.com.sg/software/96628/infoflo","@type":"ListItem"},{"name":"Zoho Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Dixa","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.capterra.com.sg/software/159488/dixa","@type":"ListItem"}],"numberOfItems":15}
</script>