---
description: Get detailed information about NICE Workforce Management and how it can help you meet your business needs. Learn more about NICE Workforce Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NICE Workforce Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [NICE Workforce Management](/software/211852/nice-workforce-management) > [NICE Workforce Management Alternatives](https://www.capterra.com.sg/alternatives/211852/nice-workforce-management)

# Alternatives to NICE Workforce Management

Canonical: https://www.capterra.com.sg/alternatives/211852/nice-workforce-management

> Explore the top alternatives to NICE Workforce Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (881 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/169627/211852/ringover/vs/nice-workforce-management)
2. **Amazon Connect** — 4.5/5 (94 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/211852/1017140/nice-workforce-management/vs/amazon-connect)
3. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/102188/211852/liveagent/vs/nice-workforce-management)
4. **NiCE CXone** — 4.2/5 (581 reviews) — AI-powered workforce management software that uses machine learning to generate schedules with dynamic schedule adjustments.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/134775/211852/incontact-call-center-software/vs/nice-workforce-management)
5. **HoduCC** — 4.6/5 (95 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operatios.
   - [View profile](https://www.capterra.com.sg/software/156136/hoducc)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/156136/211852/hoducc/vs/nice-workforce-management)
6. **CallHippo** — 4.4/5 (686 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/159578/211852/callhippo/vs/nice-workforce-management)
7. **RingCX** — 4.2/5 (258 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
   - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/154951/211852/ringcentral-contact-center/vs/nice-workforce-management)
8. **Salesforce Service Cloud** — 4.5/5 (825 reviews) — Unify your service planning, process, and people on the world’s \#1 CRM.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/136189/211852/salesforce/vs/nice-workforce-management)
9. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
   - [View profile](https://www.capterra.com.sg/software/136894/xcally)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/136894/211852/xcally/vs/nice-workforce-management)
10. **Bitrix24** — 4.2/5 (997 reviews) — Bitrix24 \#1 free workforce management software trusted by over 15 million companies worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/113540/211852/bitrix24/vs/nice-workforce-management)
11. **uContact** — 4.5/5 (81 reviews) — Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more\!\!
    - [View profile](https://www.capterra.com.sg/software/115213/ucontact)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/115213/211852/ucontact/vs/nice-workforce-management)
12. **Convoso** — 4.5/5 (395 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
    - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/76768/211852/cloud-predictive-dialer/vs/nice-workforce-management)
13. **Genesys Cloud CX** — 4.3/5 (264 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/21409/211852/genesys-cloud/vs/nice-workforce-management)
14. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/156723/211852/gladly/vs/nice-workforce-management)
15. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA.
    - [View profile](https://www.capterra.com.sg/software/161523/contactnow)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/161523/211852/contactnow/vs/nice-workforce-management)

## Related Categories

- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/211852/nice-workforce-management)
- [View Product Profile](https://www.capterra.com.sg/software/211852/nice-workforce-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211852/NICE-Workforce-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/211852/nice-workforce-management> |
| en-AU | <https://www.capterra.com.au/alternatives/211852/nice-workforce-management> |
| en-CA | <https://www.capterra.ca/alternatives/211852/nice-workforce-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/211852/nice-workforce-management> |
| en-IE | <https://www.capterra.ie/alternatives/211852/nice-workforce-management> |
| en-IL | <https://www.capterra.co.il/alternatives/211852/nice-workforce-management> |
| en-IN | <https://www.capterra.in/alternatives/211852/nice-workforce-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/211852/nice-workforce-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/211852/nice-workforce-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/211852/nice-workforce-management> |

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