---
description: Get detailed information about NICE Workforce Management and how it can help you meet your business needs. Learn more about NICE Workforce Management price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NICE Workforce Management Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [NICE Workforce Management](/software/211852/nice-workforce-management) > [NICE Workforce Management Alternatives](https://www.capterra.com.sg/alternatives/211852/nice-workforce-management)

# Alternatives to NICE Workforce Management

Canonical: https://www.capterra.com.sg/alternatives/211852/nice-workforce-management

> Explore the top alternatives to NICE Workforce Management. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Assembled** — 4.7/5 (85 reviews) — AI-powered workforce management for customer support with forecasting, scheduling, and real-time performance visibility.
   - [View profile](https://www.capterra.com.sg/software/195644/assembled)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/195644/211852/assembled/vs/nice-workforce-management)
2. **NiCE CXone** — 4.2/5 (582 reviews) — AI-powered workforce management software that uses machine learning to generate schedules with dynamic schedule adjustments.
   - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/134775/211852/incontact-call-center-software/vs/nice-workforce-management)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/110588/211852/calabrio-one-suite/vs/nice-workforce-management)
4. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/21409/211852/genesys-cloud/vs/nice-workforce-management)
5. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.com.sg/software/132405/five9)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/132405/211852/five9/vs/nice-workforce-management)
6. **Teamlead** — 4.6/5 (10 reviews) — With Teamlead, every customer service team — big or small — can predict their workload and automatically schedule their agents.
   - [View profile](https://www.capterra.com.sg/software/1011341/rooster-planner)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/211852/1011341/nice-workforce-management/vs/rooster-planner)
7. **Aspect Workforce** — 4.2/5 (251 reviews) — All-in-one WFM for large contact centers: boost efficiency with forecasting \& analytics, drive agent engagement via self-service tools.
   - [View profile](https://www.capterra.com.sg/software/160354/alvaria)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/160354/211852/alvaria/vs/nice-workforce-management)
8. **TCN** — 4.5/5 (59 reviews) — TCN provides scalable contact center software solutions to meet your needs. Reach your goals and leverage easy integration.
   - [View profile](https://www.capterra.com.sg/software/84252/tcn)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/84252/211852/tcn/vs/nice-workforce-management)
9. **Insightful** — 4.8/5 (253 reviews) — Simple, affordable, and reliable. Insightful has everything you need to improve your team’s productivity
   - [View profile](https://www.capterra.com.sg/software/142813/Insightful)
   - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/142813/211852/Insightful/vs/nice-workforce-management)
10. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/132852/211852/talkdesk/vs/nice-workforce-management)
11. **Workforce Optimization (WFO)** — 4.4/5 (19 reviews) — A unified cloud Workforce Optimization suite that includes Workforce Management, Quality Management and Performance Management.
    - [View profile](https://www.capterra.com.sg/software/126737/monet-live-wfo)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/126737/211852/monet-live-wfo/vs/nice-workforce-management)
12. **RingCX** — 4.2/5 (263 reviews) — RingCX is an AI-powered contact center: simple to use and easy to deploy.
    - [View profile](https://www.capterra.com.sg/software/154951/ringcentral-contact-center)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/154951/211852/ringcentral-contact-center/vs/nice-workforce-management)
13. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — Engage Voice is a reliable, flexible, and intuitive outbound and blended cloud platform.
    - [View profile](https://www.capterra.com.sg/software/132179/ringcentral-engage-voice)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/132179/211852/ringcentral-engage-voice/vs/nice-workforce-management)
14. **Qfiniti** — 4.5/5 (2 reviews) — Call center and workforce optimization software that helps businesses enhance back-office performance via employee engagement tactics.
    - [View profile](https://www.capterra.com.sg/software/172345/qfiniti)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/172345/211852/qfiniti/vs/nice-workforce-management)
15. **Bitrix24** — 4.2/5 (1005 reviews) — Bitrix24 \#1 free workforce management software trusted by over 15 million companies worldwide.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs NICE Workforce Management](https://www.capterra.com.sg/compare/113540/211852/bitrix24/vs/nice-workforce-management)

## Related Categories

- [Workforce Management Software](https://www.capterra.com.sg/directory/30210/workforce-management/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/211852/nice-workforce-management)
- [View Product Profile](https://www.capterra.com.sg/software/211852/nice-workforce-management)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211852/NICE-Workforce-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/211852/nice-workforce-management> |
| en-AU | <https://www.capterra.com.au/alternatives/211852/nice-workforce-management> |
| en-CA | <https://www.capterra.ca/alternatives/211852/nice-workforce-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/211852/nice-workforce-management> |
| en-IE | <https://www.capterra.ie/alternatives/211852/nice-workforce-management> |
| en-IL | <https://www.capterra.co.il/alternatives/211852/nice-workforce-management> |
| en-IN | <https://www.capterra.in/alternatives/211852/nice-workforce-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/211852/nice-workforce-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/211852/nice-workforce-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/211852/nice-workforce-management> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NICE Workforce Management","description":"See our list of NICE Workforce Management alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management","about":{"@id":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"NICE Workforce Management","url":"https://www.capterra.com.sg/software/211852/nice-workforce-management","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/211852/nice-workforce-management#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":7,"ratingValue":4.9}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Workforce Management Software","position":2,"item":"/directory/30210/workforce-management/software","@type":"ListItem"},{"name":"NICE Workforce Management","position":3,"item":"/software/211852/nice-workforce-management","@type":"ListItem"},{"name":"NICE Workforce Management Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"NICE Workforce Management Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/211852/nice-workforce-management#itemlist","itemListElement":[{"name":"Assembled","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f459fda6-6690-4fb7-ab99-acc3514dfc9a.png","url":"https://www.capterra.com.sg/software/195644/assembled","@type":"ListItem"},{"name":"NiCE CXone","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3fd65fb-d535-4d3c-a236-4c3eaf5cb32d.jpeg","url":"https://www.capterra.com.sg/software/134775/incontact-call-center-software","@type":"ListItem"},{"name":"Calabrio ONE","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.capterra.com.sg/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"Genesys Cloud CX","position":4,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Five9","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"Teamlead","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4504af0-2c99-4ab6-b7b7-5e68bcb5090c.png","url":"https://www.capterra.com.sg/software/1011341/rooster-planner","@type":"ListItem"},{"name":"Aspect Workforce","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca9d50c3-3550-44b6-8efc-f454e0fe0f8c.png","url":"https://www.capterra.com.sg/software/160354/alvaria","@type":"ListItem"},{"name":"TCN","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da8fe8f4-850b-46c4-8508-50195f0f134e.png","url":"https://www.capterra.com.sg/software/84252/tcn","@type":"ListItem"},{"name":"Insightful","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a0ac5f-e07a-44a0-8fa2-62158a1f14fb.png","url":"https://www.capterra.com.sg/software/142813/Insightful","@type":"ListItem"},{"name":"Talkdesk","position":10,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.capterra.com.sg/software/132852/talkdesk","@type":"ListItem"},{"name":"Workforce Optimization (WFO)","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6447226e-20c8-43d4-bf6f-4a677ac9cd9d.png","url":"https://www.capterra.com.sg/software/126737/monet-live-wfo","@type":"ListItem"},{"name":"RingCX","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5975a-eb78-4c96-bebb-fb1ca434b76a.png","url":"https://www.capterra.com.sg/software/154951/ringcentral-contact-center","@type":"ListItem"},{"name":"RingCentral Engage Voice","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78b4eaaa-6731-4f31-a40d-49ca47456abd.png","url":"https://www.capterra.com.sg/software/132179/ringcentral-engage-voice","@type":"ListItem"},{"name":"Qfiniti","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe152cc5-a583-482d-98f6-3f137dd9b395.png","url":"https://www.capterra.com.sg/software/172345/qfiniti","@type":"ListItem"},{"name":"Bitrix24","position":15,"image":"https://images.g2crowd.com/uploads/product/image/03f8d2757ccca353d8c2fd621675709f/bitrix24.png","url":"https://www.capterra.com.sg/software/113540/bitrix24","@type":"ListItem"}],"numberOfItems":15}
</script>