---
description: Get detailed information about Request Tracker and how it can help you meet your business needs. Learn more about Request Tracker price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Request Tracker Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Task Management Software](/directory/10030/task-management/software) > [Request Tracker](/software/210595/request-tracker) > [Request Tracker Alternatives](https://www.capterra.com.sg/alternatives/210595/request-tracker)

# Alternatives to Request Tracker

Canonical: https://www.capterra.com.sg/alternatives/210595/request-tracker

> Explore the top alternatives to Request Tracker. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Jira** — 4.4/5 (15417 reviews) — Jira is a project management tool for all teams to collaboratively plan, track, and manage projects, customize workflows, and more.
   - [View profile](https://www.capterra.com.sg/software/19319/jira)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/19319/210595/jira/vs/request-tracker)
2. **GitHub** — 4.8/5 (6187 reviews) — GitHub enables development teams to collaborate, and review and manage code within a DevOps pipeline and built-in code security.
   - [View profile](https://www.capterra.com.sg/software/129067/github)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/129067/210595/github/vs/request-tracker)
3. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/138769/210595/jira-service-management/vs/request-tracker)
4. **Zendesk Suite** — 4.4/5 (4083 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/164283/210595/zendesk/vs/request-tracker)
5. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.com.sg/software/202528/milvus)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/202528/210595/milvus/vs/request-tracker)
6. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/124981/210595/freshdesk/vs/request-tracker)
7. **LiveAgent** — 4.7/5 (1786 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/102188/210595/liveagent/vs/request-tracker)
8. **Freshservice** — 4.5/5 (751 reviews) — Freshservice is an AI-native platform unifying ITSM, ITOM, ITIM, and ESM to deliver proactive, seamless enterprise service experiences.
   - [View profile](https://www.capterra.com.sg/software/132997/freshservice)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/132997/210595/freshservice/vs/request-tracker)
9. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
   - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/144825/210595/boss-solutions/vs/request-tracker)
10. **SysAid** — 4.5/5 (520 reviews) — Cloud-based IT service management (ITSM) platform powered by Agentic AI, automating the repetitive tasks and workflows, and more.
    - [View profile](https://www.capterra.com.sg/software/107225/sysaid)
    - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/107225/210595/sysaid/vs/request-tracker)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (233 reviews) — ServiceDesk Plus is an ITSM platform that helps IT teams design and deliver services faster through end-to-end workflow automations.
    - [View profile](https://www.capterra.com.sg/software/179501/manageengine-service-desk-plus)
    - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/179501/210595/manageengine-service-desk-plus/vs/request-tracker)
12. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking tool that helps manufacturing businesses automate quality control \& customer service processes on a unified interface.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/16499/210595/issuetrak/vs/request-tracker)
13. **OTRS** — 4.4/5 (96 reviews) — Fully-managed service management solution with ticketing, workflow automation \& notifications for ITSM, Customer Svc and Security.
    - [View profile](https://www.capterra.com.sg/software/127284/otrs)
    - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/127284/210595/otrs/vs/request-tracker)
14. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator is a real-world solution beautifully designed for real-world customers, built by real-world IT people just like you.
    - [View profile](https://www.capterra.com.sg/software/108129/alloy-navigator)
    - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/108129/210595/alloy-navigator/vs/request-tracker)
15. **ServiceTonic** — 4.6/5 (8 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs Request Tracker](https://www.capterra.com.sg/compare/112516/210595/servicetonic/vs/request-tracker)

## Related Categories

- [Task Management Software](https://www.capterra.com.sg/directory/10030/task-management/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/210595/request-tracker)
- [View Product Profile](https://www.capterra.com.sg/software/210595/request-tracker)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/210595/request-tracker> |
| de-AT | <https://www.capterra.at/alternatives/210595/request-tracker> |
| de-CH | <https://www.capterra.ch/alternatives/210595/request-tracker> |
| en | <https://www.capterra.com/p/210595/Request-Tracker/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/210595/request-tracker> |
| en-AU | <https://www.capterra.com.au/alternatives/210595/request-tracker> |
| en-CA | <https://www.capterra.ca/alternatives/210595/request-tracker> |
| en-GB | <https://www.capterra.co.uk/alternatives/210595/request-tracker> |
| en-IE | <https://www.capterra.ie/alternatives/210595/request-tracker> |
| en-IL | <https://www.capterra.co.il/alternatives/210595/request-tracker> |
| en-IN | <https://www.capterra.in/alternatives/210595/request-tracker> |
| en-NZ | <https://www.capterra.co.nz/alternatives/210595/request-tracker> |
| en-SG | <https://www.capterra.com.sg/alternatives/210595/request-tracker> |
| en-ZA | <https://www.capterra.co.za/alternatives/210595/request-tracker> |
| es | <https://www.capterra.es/alternatives/210595/request-tracker> |
| es-AR | <https://www.capterra.com.ar/alternatives/210595/request-tracker> |
| es-CL | <https://www.capterra.cl/alternatives/210595/request-tracker> |
| es-CO | <https://www.capterra.co/alternatives/210595/request-tracker> |
| es-CR | <https://www.capterra.co.cr/alternatives/210595/request-tracker> |
| es-DO | <https://www.capterra.do/alternatives/210595/request-tracker> |
| es-EC | <https://www.capterra.ec/alternatives/210595/request-tracker> |
| es-MX | <https://www.capterra.mx/alternatives/210595/request-tracker> |
| es-PA | <https://www.capterra.com.pa/alternatives/210595/request-tracker> |
| es-PE | <https://www.capterra.pe/alternatives/210595/request-tracker> |
| fr | <https://www.capterra.fr/alternatives/210595/request-tracker> |
| fr-BE | <https://fr.capterra.be/alternatives/210595/request-tracker> |
| fr-CA | <https://fr.capterra.ca/alternatives/210595/request-tracker> |
| fr-LU | <https://www.capterra.lu/alternatives/210595/request-tracker> |
| it | <https://www.capterra.it/alternatives/210595/request-tracker> |

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