---
description: Get detailed information about SAP Service Cloud and how it can help you meet your business needs. Learn more about SAP Service Cloud price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Service Cloud Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [SAP Service Cloud](/software/205276/sap-service-cloud) > [SAP Service Cloud Alternatives](https://www.capterra.com.sg/alternatives/205276/sap-service-cloud)

# Alternatives to SAP Service Cloud

Canonical: https://www.capterra.com.sg/alternatives/205276/sap-service-cloud

> Explore the top alternatives to SAP Service Cloud. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/169505/205276/zoho-desk/vs/sap-service-cloud)
2. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.
   - [View profile](https://www.capterra.com.sg/software/136189/salesforce)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/136189/205276/salesforce/vs/sap-service-cloud)
3. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/113540/205276/bitrix24/vs/sap-service-cloud)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/164283/205276/zendesk/vs/sap-service-cloud)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/102188/205276/liveagent/vs/sap-service-cloud)
6. **TeamSupport** — 4.5/5 (848 reviews) — We are a support ticketing and live chat solution designed to give B2B SaaS companies a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/87908/205276/teamsupport/vs/sap-service-cloud)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/144040/205276/tidio-chat/vs/sap-service-cloud)
8. **Issuetrak** — 4.6/5 (205 reviews) — Discover the easiest way to resolve shortcomings, requests, and complaints with a platform built for omnichannel customer service.
   - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/16499/205276/issuetrak/vs/sap-service-cloud)
9. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/62194/205276/livechat/vs/sap-service-cloud)
10. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
    - [View profile](https://www.capterra.com.sg/software/83211/happyfox)
    - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/83211/205276/happyfox/vs/sap-service-cloud)
11. **ServiceTonic** — 4.7/5 (6 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/112516/205276/servicetonic/vs/sap-service-cloud)
12. **Front** — 4.5/5 (286 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
    - [View profile](https://www.capterra.com.sg/software/132901/front)
    - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/132901/205276/front/vs/sap-service-cloud)
13. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — Deliver world-class support for IT, as well as other departments. Boost CSAT and speed up response times with purpose-built AI tools.
    - [View profile](https://www.capterra.com.sg/software/129478/solarwinds-service-desk)
    - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/129478/205276/solarwinds-service-desk/vs/sap-service-cloud)
14. **Re:amaze** — 4.8/5 (53 reviews) — Support, engage, and convert customers on a single platform. Helpdesk and customer communications software designed for your business.
    - [View profile](https://www.capterra.com.sg/software/132952/reamaze)
    - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/132952/205276/reamaze/vs/sap-service-cloud)
15. **LiveHelpNow** — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
    - [View profile](https://www.capterra.com.sg/software/99093/livehelpnow-suite)
    - [Compare vs SAP Service Cloud](https://www.capterra.com.sg/compare/99093/205276/livehelpnow-suite/vs/sap-service-cloud)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.com.sg/directory/32315/customer-support/software)
- [Knowledge Base Software](https://www.capterra.com.sg/directory/32454/knowledge-base/software)
- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/205276/sap-service-cloud)
- [View Product Profile](https://www.capterra.com.sg/software/205276/sap-service-cloud)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/227370/SAP-Service-Cloud/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/205276/sap-service-cloud> |
| en-AU | <https://www.capterra.com.au/alternatives/205276/sap-service-cloud> |
| en-CA | <https://www.capterra.ca/alternatives/205276/sap-service-cloud> |
| en-GB | <https://www.capterra.co.uk/alternatives/205276/sap-service-cloud> |
| en-IE | <https://www.capterra.ie/alternatives/205276/sap-service-cloud> |
| en-IL | <https://www.capterra.co.il/alternatives/205276/sap-service-cloud> |
| en-IN | <https://www.capterra.in/alternatives/205276/sap-service-cloud> |
| en-NZ | <https://www.capterra.co.nz/alternatives/205276/sap-service-cloud> |
| en-SG | <https://www.capterra.com.sg/alternatives/205276/sap-service-cloud> |
| en-ZA | <https://www.capterra.co.za/alternatives/205276/sap-service-cloud> |
| fr | <https://www.capterra.fr/alternatives/205276/sap-service-cloud> |
| fr-BE | <https://fr.capterra.be/alternatives/205276/sap-service-cloud> |
| fr-CA | <https://fr.capterra.ca/alternatives/205276/sap-service-cloud> |
| fr-LU | <https://www.capterra.lu/alternatives/205276/sap-service-cloud> |

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