---
description: Get detailed information about Chat Metrics and how it can help you meet your business needs. Learn more about Chat Metrics price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Chat Metrics Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Chat Metrics](/software/205136/chat-metrics) > [Chat Metrics Alternatives](https://www.capterra.com.sg/alternatives/205136/chat-metrics)

# Alternatives to Chat Metrics

Canonical: https://www.capterra.com.sg/alternatives/205136/chat-metrics

> Explore the top alternatives to Chat Metrics. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16475 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.com.sg/software/180345/whatsapp)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/180345/205136/whatsapp/vs/chat-metrics)
2. **Slack** — 4.7/5 (24219 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.sg/software/135003/slack)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/135003/205136/slack/vs/chat-metrics)
3. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/102188/205136/liveagent/vs/chat-metrics)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/144040/205136/tidio-chat/vs/chat-metrics)
5. **Freshchat** — 4.2/5 (173 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
   - [View profile](https://www.capterra.com.sg/software/158117/freshchat)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/158117/205136/freshchat/vs/chat-metrics)
6. **Crisp** — 4.6/5 (148 reviews) — Crisp is much more than a freelive chat software. We provide great product that comes with multiple features to delight your customers.
   - [View profile](https://www.capterra.com.sg/software/151292/crisp)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/151292/205136/crisp/vs/chat-metrics)
7. **Text** — 4.7/5 (32 reviews) — AI live chat software where customers buy without leaving the conversation, up to 5x more sales.
   - [View profile](https://www.capterra.com.sg/software/1078275/Text)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/205136/1078275/chat-metrics/vs/Text)
8. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.com.sg/software/187541/tiledesk)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/187541/205136/tiledesk/vs/chat-metrics)
9. **Birdeye** — 4.7/5 (707 reviews) — Use Birdeye Webchat to engage and convert web visitors into leads. .
   - [View profile](https://www.capterra.com.sg/software/152997/birdeye)
   - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/152997/205136/birdeye/vs/chat-metrics)
10. **ChatBot** — 4.6/5 (66 reviews) — Cloud-based customer service platform with AI chat, live chat, help desk ticketing, workflow automation, and analytics in one place.
    - [View profile](https://www.capterra.com.sg/software/166420/chatbot)
    - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/166420/205136/chatbot/vs/chat-metrics)
11. **Kenect** — 4.6/5 (93 reviews) — Your customers want to text you. Double your leads, generate online reviews, instantly video chat, and capture payments--all via text.
    - [View profile](https://www.capterra.com.sg/software/212906/kenect)
    - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/205136/212906/chat-metrics/vs/kenect)
12. **Avochato** — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
    - [View profile](https://www.capterra.com.sg/software/161117/avochato)
    - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/161117/205136/avochato/vs/chat-metrics)
13. **Zenvia Customer Cloud** — 4.1/5 (359 reviews) — Cloud-based customer engagement platform managing the full customer journey via WhatsApp, SMS, email, webchat, and voice.
    - [View profile](https://www.capterra.com.sg/software/201739/zenvia-conversion)
    - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/201739/205136/zenvia-conversion/vs/chat-metrics)
14. **Lime Connect** — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
    - [View profile](https://www.capterra.com.sg/software/131558/userlike-live-chat)
    - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/131558/205136/userlike-live-chat/vs/chat-metrics)
15. **TruChat** — 5.0/5 (3 reviews) — TruVISIBILITY's suite of AI-driven, easy-to-use marketing apps is fully integrated and offers free monthly usage without a credit card.
    - [View profile](https://www.capterra.com.sg/software/183027/truchat-io)
    - [Compare vs Chat Metrics](https://www.capterra.com.sg/compare/183027/205136/truchat-io/vs/chat-metrics)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Conversational Marketing Platforms](https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/205136/chat-metrics)
- [View Product Profile](https://www.capterra.com.sg/software/205136/chat-metrics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/205136/Chat-Metrics/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/205136/chat-metrics> |
| en-AU | <https://www.capterra.com.au/alternatives/205136/chat-metrics> |
| en-CA | <https://www.capterra.ca/alternatives/205136/chat-metrics> |
| en-GB | <https://www.capterra.co.uk/alternatives/205136/chat-metrics> |
| en-IE | <https://www.capterra.ie/alternatives/205136/chat-metrics> |
| en-IL | <https://www.capterra.co.il/alternatives/205136/chat-metrics> |
| en-IN | <https://www.capterra.in/alternatives/205136/chat-metrics> |
| en-NZ | <https://www.capterra.co.nz/alternatives/205136/chat-metrics> |
| en-SG | <https://www.capterra.com.sg/alternatives/205136/chat-metrics> |
| en-ZA | <https://www.capterra.co.za/alternatives/205136/chat-metrics> |

-----

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