---
description: Get detailed information about Intermedia Contact Center and how it can help you meet your business needs. Learn more about Intermedia Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intermedia Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Intermedia Contact Center](/software/203140/intermedia-contact-center) > [Intermedia Contact Center Alternatives](https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center)

# Alternatives to Intermedia Contact Center

Canonical: https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center

> Explore the top alternatives to Intermedia Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (871 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/169627/203140/ringover/vs/intermedia-contact-center)
2. **Convoso** — 4.5/5 (387 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/76768/203140/cloud-predictive-dialer/vs/intermedia-contact-center)
3. **DialedIn CCaaS** — 4.8/5 (324 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/29589/203140/callcenternow/vs/intermedia-contact-center)
4. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/102188/203140/liveagent/vs/intermedia-contact-center)
5. **Readymode** — 4.6/5 (142 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/136728/203140/Readymode/vs/intermedia-contact-center)
6. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/164283/203140/zendesk/vs/intermedia-contact-center)
7. **CallHippo** — 4.4/5 (680 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/159578/203140/callhippo/vs/intermedia-contact-center)
8. **Dialshree** — 4.7/5 (74 reviews) — Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries.
   - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/144944/203140/dialshree/vs/intermedia-contact-center)
9. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/175788/203140/nextiva/vs/intermedia-contact-center)
10. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/21409/203140/genesys-cloud/vs/intermedia-contact-center)
11. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/134775/203140/incontact-call-center-software/vs/intermedia-contact-center)
12. **Aircall** — 4.2/5 (459 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/144486/203140/aircall/vs/intermedia-contact-center)
13. **Gladly** — 4.8/5 (139 reviews) — A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/156723/203140/gladly/vs/intermedia-contact-center)
14. **Five9** — 4.2/5 (481 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/132405/203140/five9/vs/intermedia-contact-center)
15. **Amazon Connect** — 4.5/5 (93 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/203140/1017140/intermedia-contact-center/vs/amazon-connect)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/203140/intermedia-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203140/Intermedia-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/203140/intermedia-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/203140/intermedia-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/203140/intermedia-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/203140/intermedia-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/203140/intermedia-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/203140/intermedia-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/203140/intermedia-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/203140/intermedia-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/203140/intermedia-contact-center> |
| fr | <https://www.capterra.fr/alternatives/203140/intermedia-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/203140/intermedia-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/203140/intermedia-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/203140/intermedia-contact-center> |

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