---
description: Get detailed information about Intermedia Contact Center and how it can help you meet your business needs. Learn more about Intermedia Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Intermedia Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Intermedia Contact Center](/software/203140/intermedia-contact-center) > [Intermedia Contact Center Alternatives](https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center)

# Alternatives to Intermedia Contact Center

Canonical: https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center

> Explore the top alternatives to Intermedia Contact Center. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/169627/203140/ringover/vs/intermedia-contact-center)
2. **Convoso** — 4.5/5 (395 reviews) — Convoso is a call center software that automates tasks, engages leads, and boosts conversions through AI technology.
   - [View profile](https://www.capterra.com.sg/software/76768/cloud-predictive-dialer)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/76768/203140/cloud-predictive-dialer/vs/intermedia-contact-center)
3. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
   - [View profile](https://www.capterra.com.sg/software/29589/callcenternow)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/29589/203140/callcenternow/vs/intermedia-contact-center)
4. **Readymode** — 4.6/5 (145 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.com.sg/software/136728/Readymode)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/136728/203140/Readymode/vs/intermedia-contact-center)
5. **LiveAgent** — 4.7/5 (1789 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/102188/203140/liveagent/vs/intermedia-contact-center)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/164283/203140/zendesk/vs/intermedia-contact-center)
7. **Nextiva** — 4.6/5 (919 reviews) — Cloud-based platform for business phone, omnichannel contact center, and customer conversations via voice, video, chat, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/175788/203140/nextiva/vs/intermedia-contact-center)
8. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesys Cloud CX makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/21409/203140/genesys-cloud/vs/intermedia-contact-center)
9. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/159578/203140/callhippo/vs/intermedia-contact-center)
10. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/144486/203140/aircall/vs/intermedia-contact-center)
11. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/132405/203140/five9/vs/intermedia-contact-center)
12. **Dialshree** — 4.7/5 (74 reviews) — Cut contact center costs by 40% with AI omnichannel software built for Africa, India \& GCC. Auto dialer, WhatsApp, speech analytics.
    - [View profile](https://www.capterra.com.sg/software/144944/dialshree)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/144944/203140/dialshree/vs/intermedia-contact-center)
13. **NiCE CXone** — 4.2/5 (582 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.com.sg/software/134775/incontact-call-center-software)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/134775/203140/incontact-call-center-software/vs/intermedia-contact-center)
14. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/124981/203140/freshdesk/vs/intermedia-contact-center)
15. **Gladly** — 4.8/5 (140 reviews) — A modern customer service platform that powers fast, personal, AI-assisted support—no tickets, no silos, just seamless conversations.
    - [View profile](https://www.capterra.com.sg/software/156723/gladly)
    - [Compare vs Intermedia Contact Center](https://www.capterra.com.sg/compare/156723/203140/gladly/vs/intermedia-contact-center)

## Related Categories

- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)
- [Predictive Dialer Software](https://www.capterra.com.sg/directory/30597/predictive-dialer/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center)
- [View Product Profile](https://www.capterra.com.sg/software/203140/intermedia-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203140/Intermedia-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/203140/intermedia-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/203140/intermedia-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/203140/intermedia-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/203140/intermedia-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/203140/intermedia-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/203140/intermedia-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/203140/intermedia-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/203140/intermedia-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/203140/intermedia-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/203140/intermedia-contact-center> |
| fr | <https://www.capterra.fr/alternatives/203140/intermedia-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/203140/intermedia-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/203140/intermedia-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/203140/intermedia-contact-center> |

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