---
description: Get detailed information about Cresta and how it can help you meet your business needs. Learn more about Cresta price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cresta Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Cresta](/software/202635/cresta) > [Cresta Alternatives](https://www.capterra.com.sg/alternatives/202635/cresta)

# Alternatives to Cresta

Canonical: https://www.capterra.com.sg/alternatives/202635/cresta

> Explore the top alternatives to Cresta. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Ringover** — 4.7/5 (890 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.com.sg/software/169627/ringover)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/169627/202635/ringover/vs/cresta)
2. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/102188/202635/liveagent/vs/cresta)
3. **Nextiva** — 4.6/5 (919 reviews) — Cloud-based platform for business phone, omnichannel contact center, and customer conversations via voice, video, chat, and email.
   - [View profile](https://www.capterra.com.sg/software/175788/nextiva)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/175788/202635/nextiva/vs/cresta)
4. **JustCall** — 4.1/5 (225 reviews) — Cloud-based communication platform for sales and support teams with voice, SMS, WhatsApp, email, AI agents, dialers, and CRM.
   - [View profile](https://www.capterra.com.sg/software/157853/justcall)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/157853/202635/justcall/vs/cresta)
5. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/21409/202635/genesys-cloud/vs/cresta)
6. **CallHippo** — 4.4/5 (693 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.com.sg/software/159578/callhippo)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/159578/202635/callhippo/vs/cresta)
7. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/164283/202635/zendesk/vs/cresta)
8. **Amazon Connect** — 4.5/5 (96 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
   - [View profile](https://www.capterra.com.sg/software/1017140/amazon-connect)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/202635/1017140/cresta/vs/amazon-connect)
9. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint CX Automation–expanded AI, deeper integrations, and the same focus on agent experience \& customer outcomes.
   - [View profile](https://www.capterra.com.sg/software/110588/calabrio-one-suite)
   - [Compare vs Cresta](https://www.capterra.com.sg/compare/110588/202635/calabrio-one-suite/vs/cresta)
10. **Five9** — 4.2/5 (487 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
    - [View profile](https://www.capterra.com.sg/software/132405/five9)
    - [Compare vs Cresta](https://www.capterra.com.sg/compare/132405/202635/five9/vs/cresta)
11. **Dialpad** — 4.2/5 (571 reviews) — The AI-native platform for customer experience, where conversations become action.
    - [View profile](https://www.capterra.com.sg/software/190976/dialpad-sell)
    - [Compare vs Cresta](https://www.capterra.com.sg/compare/190976/202635/dialpad-sell/vs/cresta)
12. **inconnect** — 4.0/5 (20 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs Cresta](https://www.capterra.com.sg/compare/164772/202635/omnichannel/vs/cresta)
13. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk orchestrates humans, AI workers, data, and governance across customer journeys to automate resolution.
    - [View profile](https://www.capterra.com.sg/software/132852/talkdesk)
    - [Compare vs Cresta](https://www.capterra.com.sg/compare/132852/202635/talkdesk/vs/cresta)
14. **Kixie PowerCall & SMS** — 4.6/5 (295 reviews) — Cloud-based sales engagement tool with a multi-line power dialer, business SMS, CRM integration, automated cadences, and call.
    - [View profile](https://www.capterra.com.sg/software/135636/kixie-powercall)
    - [Compare vs Cresta](https://www.capterra.com.sg/compare/135636/202635/kixie-powercall/vs/cresta)
15. **Aircall** — 4.2/5 (466 reviews) — Cloud-based phone and call center tool for voice, SMS, and WhatsApp with AI conversation intelligence and 250+ CRM integrations.
    - [View profile](https://www.capterra.com.sg/software/144486/aircall)
    - [Compare vs Cresta](https://www.capterra.com.sg/compare/144486/202635/aircall/vs/cresta)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [Sales Coaching Software](https://www.capterra.com.sg/directory/31333/sales-coaching/software)
- [Virtual Assistant Software](https://www.capterra.com.sg/directory/33535/virtual-assistant/software)
- [Sales Enablement Software](https://www.capterra.com.sg/directory/30798/sales-enablement/software)
- [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/202635/cresta)
- [View Product Profile](https://www.capterra.com.sg/software/202635/cresta)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202635/Cresta/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/202635/cresta> |
| en-AU | <https://www.capterra.com.au/alternatives/202635/cresta> |
| en-CA | <https://www.capterra.ca/alternatives/202635/cresta> |
| en-GB | <https://www.capterra.co.uk/alternatives/202635/cresta> |
| en-IE | <https://www.capterra.ie/alternatives/202635/cresta> |
| en-IL | <https://www.capterra.co.il/alternatives/202635/cresta> |
| en-IN | <https://www.capterra.in/alternatives/202635/cresta> |
| en-NZ | <https://www.capterra.co.nz/alternatives/202635/cresta> |
| en-SG | <https://www.capterra.com.sg/alternatives/202635/cresta> |
| en-ZA | <https://www.capterra.co.za/alternatives/202635/cresta> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Cresta","description":"See our list of Cresta alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/202635/cresta","about":{"@id":"https://www.capterra.com.sg/alternatives/202635/cresta#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/202635/cresta#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.com.sg/alternatives/202635/cresta#webpage","isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/202635/cresta#software"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"}},{"name":"Cresta","url":"https://www.capterra.com.sg/software/202635/cresta","@type":"SoftwareApplication","@id":"https://www.capterra.com.sg/software/202635/cresta#software","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":5.0}},{"@type":"BreadcrumbList","@id":"https://www.capterra.com.sg/alternatives/202635/cresta#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/34696/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"Cresta","position":3,"item":"/software/202635/cresta","@type":"ListItem"},{"name":"Cresta Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/202635/cresta","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Cresta Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://www.capterra.com.sg/alternatives/202635/cresta#itemlist","itemListElement":[{"name":"Ringover","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.com.sg/software/169627/ringover","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"Nextiva","position":3,"image":"https://images.g2crowd.com/uploads/product/image/0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png","url":"https://www.capterra.com.sg/software/175788/nextiva","@type":"ListItem"},{"name":"JustCall","position":4,"image":"https://images.g2crowd.com/uploads/product/image/cbc021f5549f2da1c3cff578a375735f/saas-labs-justcall.png","url":"https://www.capterra.com.sg/software/157853/justcall","@type":"ListItem"},{"name":"Genesys Cloud CX","position":5,"image":"https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png","url":"https://www.capterra.com.sg/software/21409/genesys-cloud","@type":"ListItem"},{"name":"CallHippo","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.com.sg/software/159578/callhippo","@type":"ListItem"},{"name":"Zendesk Suite","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Amazon Connect","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.com.sg/software/1017140/amazon-connect","@type":"ListItem"},{"name":"Calabrio ONE","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/500069fd-0bc8-4df1-ae1b-aa3a752b86dd.webp","url":"https://www.capterra.com.sg/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"Five9","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.com.sg/software/132405/five9","@type":"ListItem"},{"name":"Dialpad","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.com.sg/software/190976/dialpad-sell","@type":"ListItem"},{"name":"inconnect","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.capterra.com.sg/software/164772/omnichannel","@type":"ListItem"},{"name":"Talkdesk","position":13,"image":"https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png","url":"https://www.capterra.com.sg/software/132852/talkdesk","@type":"ListItem"},{"name":"Kixie PowerCall & SMS","position":14,"image":"https://images.g2crowd.com/uploads/product/image/4ecadd73097605c40f60506f291b976f/kixie-powercall-sms.png","url":"https://www.capterra.com.sg/software/135636/kixie-powercall","@type":"ListItem"},{"name":"Aircall","position":15,"image":"https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png","url":"https://www.capterra.com.sg/software/144486/aircall","@type":"ListItem"}],"numberOfItems":15}
</script>