---
description: Get detailed information about SmartAction and how it can help you meet your business needs. Learn more about SmartAction price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SmartAction Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [SmartAction](/software/202374/ai-powered-virtual-agents) > [SmartAction Alternatives](https://www.capterra.com.sg/alternatives/202374/ai-powered-virtual-agents)

# Alternatives to SmartAction

Canonical: https://www.capterra.com.sg/alternatives/202374/ai-powered-virtual-agents

> Explore the top alternatives to SmartAction. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Intelswift** — 4.8/5 (20 reviews) — AI-first customer service software boosts live agent efficiency by 45%, automates up to 70% of routine \& deliver human-centered service
   - [View profile](https://www.capterra.com.sg/software/1072958/Intelswift)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/202374/1072958/ai-powered-virtual-agents/vs/Intelswift)
2. **mIAgenda** — 5.0/5 (3 reviews) — AI agent for clinics that handles WhatsApp and Instagram inquiries, applies configured qualification rules, and books appointments.
   - [View profile](https://www.capterra.com.sg/software/1103172/mIAgenda)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/202374/1103172/ai-powered-virtual-agents/vs/mIAgenda)
3. **Corebee** — 5.0/5 (1 reviews) — Flat-rate AI customer support that answers phone calls and chats in one inbox. $99/month, unlimited, no per-resolution fees.
   - [View profile](https://www.capterra.com.sg/software/1087189/Corebee)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/202374/1087189/ai-powered-virtual-agents/vs/Corebee)
4. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform with live chat, AI chatbot, email ticketing, built-in call center, and social media support.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/102188/202374/liveagent/vs/ai-powered-virtual-agents)
5. **bKlug** — 5.0/5 (1 reviews) — bKlug is an AI agent that answers customer questions and closes B2C sales on WhatsApp, connected live to your e-commerce store.
   - [View profile](https://www.capterra.com.sg/software/1104727/bKlug)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/202374/1104727/ai-powered-virtual-agents/vs/bKlug)
6. **Shelf** — 4.8/5 (106 reviews) — Transform documents into AI-ready knowledge for faster, more accurate AI with automated governance and business context
   - [View profile](https://www.capterra.com.sg/software/146524/shelf)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/146524/202374/shelf/vs/ai-powered-virtual-agents)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/144040/202374/tidio-chat/vs/ai-powered-virtual-agents)
8. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Cloud-based contact center platform that manages voice, chat, email, SMS, and social media interactions with built-in workforce.
   - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/21409/202374/genesys-cloud/vs/ai-powered-virtual-agents)
9. **ElevenLabs** — 4.7/5 (25 reviews) — ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.
   - [View profile](https://www.capterra.com.sg/software/1055543/elevenlabs)
   - [Compare vs SmartAction](https://www.capterra.com.sg/compare/202374/1055543/ai-powered-virtual-agents/vs/elevenlabs)
10. **Fin** — 4.6/5 (18 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel.
    - [View profile](https://www.capterra.com.sg/software/1077853/Fin)
    - [Compare vs SmartAction](https://www.capterra.com.sg/compare/202374/1077853/ai-powered-virtual-agents/vs/Fin)
11. **Cognigy.AI** — 4.8/5 (23 reviews) — NiCE Cognigy delivers Agentic AI for enterprise contact centers to deliver instant, multilingual, hyper-personalized customer service.
    - [View profile](https://www.capterra.com.sg/software/176610/cognigy-ai)
    - [Compare vs SmartAction](https://www.capterra.com.sg/compare/176610/202374/cognigy-ai/vs/ai-powered-virtual-agents)
12. **Ada** — 4.7/5 (15 reviews) — Cloud-based customer service platform that deploys AI agents to resolve inquiries across voice, chat, email, SMS, WhatsApp, and more.
    - [View profile](https://www.capterra.com.sg/software/164470/ada-support)
    - [Compare vs SmartAction](https://www.capterra.com.sg/compare/164470/202374/ada-support/vs/ai-powered-virtual-agents)
13. **Botpress** — 4.5/5 (37 reviews) — Cloud-based AI agent platform for customer support with a visual agent builder, helpdesk ticketing, 190+ integrations, and automated.
    - [View profile](https://www.capterra.com.sg/software/199292/botpress)
    - [Compare vs SmartAction](https://www.capterra.com.sg/compare/199292/202374/botpress/vs/ai-powered-virtual-agents)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.com.sg/directory/34696/ai-agents-for-customer-support/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/202374/ai-powered-virtual-agents)
- [View Product Profile](https://www.capterra.com.sg/software/202374/ai-powered-virtual-agents)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/202374/AI-Powered-Virtual-Agents/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/202374/ai-powered-virtual-agents> |
| en-AU | <https://www.capterra.com.au/alternatives/202374/ai-powered-virtual-agents> |
| en-CA | <https://www.capterra.ca/alternatives/202374/ai-powered-virtual-agents> |
| en-GB | <https://www.capterra.co.uk/alternatives/202374/ai-powered-virtual-agents> |
| en-IE | <https://www.capterra.ie/alternatives/202374/ai-powered-virtual-agents> |
| en-IL | <https://www.capterra.co.il/alternatives/202374/ai-powered-virtual-agents> |
| en-IN | <https://www.capterra.in/alternatives/202374/ai-powered-virtual-agents> |
| en-NZ | <https://www.capterra.co.nz/alternatives/202374/ai-powered-virtual-agents> |
| en-SG | <https://www.capterra.com.sg/alternatives/202374/ai-powered-virtual-agents> |
| en-ZA | <https://www.capterra.co.za/alternatives/202374/ai-powered-virtual-agents> |

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