---
description: Get detailed information about ProProfs Help Desk and how it can help you meet your business needs. Learn more about ProProfs Help Desk price, benefits, and disadvantages for businesses in Singapore.
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title: ProProfs Help Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [ProProfs Help Desk Alternatives](https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk)

# Alternatives to ProProfs Help Desk

Canonical: https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
3. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/102188/200141/liveagent/vs/proprofs-help-desk)
5. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
6. **Missive** — 4.9/5 (147 reviews) — Email collaboration tool that empowers teams to work on emails together, instead of forwarding endlessly or risking double sending.
   - [View profile](https://www.capterra.com.sg/software/152884/missive)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/152884/200141/missive/vs/proprofs-help-desk)
7. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
   - [View profile](https://www.capterra.com.sg/software/142975/hiver)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/142975/200141/hiver/vs/proprofs-help-desk)
8. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
   - [View profile](https://www.capterra.com.sg/software/132901/front)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/132901/200141/front/vs/proprofs-help-desk)
9. **Help Scout** — 4.6/5 (225 reviews) — Help Scout's email management software has the features you need to keep things simple, move fast, and focus on delighting customers.
   - [View profile](https://www.capterra.com.sg/software/136909/help-scout)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/136909/200141/help-scout/vs/proprofs-help-desk)
10. **EngageBay CRM** — 4.7/5 (907 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
    - [View profile](https://www.capterra.com.sg/software/178819/engagebay-marketing)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/178819/200141/engagebay-marketing/vs/proprofs-help-desk)
11. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
    - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
12. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
13. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
    - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/164283/200141/zendesk/vs/proprofs-help-desk)
14. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is a free team task \& project management solution used by over 15 million teams worldwide. Cloud, mobile, open source editions
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
15. **TOPdesk** — 4.4/5 (110 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/127562/200141/topdesk/vs/proprofs-help-desk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk)
- [View Product Profile](https://www.capterra.com.sg/software/200141/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200141/proprofs-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/200141/proprofs-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
| en | <https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200141/proprofs-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/200141/proprofs-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/200141/proprofs-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/200141/proprofs-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/200141/proprofs-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/200141/proprofs-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/200141/proprofs-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200141/proprofs-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/200141/proprofs-help-desk> |
| es | <https://www.capterra.es/alternatives/200141/proprofs-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/200141/proprofs-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/200141/proprofs-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/200141/proprofs-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/200141/proprofs-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/200141/proprofs-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/200141/proprofs-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/200141/proprofs-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/200141/proprofs-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/200141/proprofs-help-desk> |
| fi | <https://www.capterra.fi/alternatives/200141/proprofs-help-desk> |
| fr | <https://www.capterra.fr/alternatives/200141/proprofs-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/200141/proprofs-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
| nl | <https://www.capterra.nl/alternatives/200141/proprofs-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/200141/proprofs-help-desk> |
| pl | <https://www.capterra.pl/alternatives/200141/proprofs-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/200141/proprofs-help-desk> |
| sv | <https://www.capterra.se/alternatives/200141/proprofs-help-desk> |

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