---
description: Get detailed information about ProProfs Help Desk and how it can help you meet your business needs. Learn more about ProProfs Help Desk price, benefits, and disadvantages for businesses in Singapore.
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title: ProProfs Help Desk Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [ProProfs Help Desk](/software/200141/proprofs-help-desk) > [ProProfs Help Desk Alternatives](https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk)

# Alternatives to ProProfs Help Desk

Canonical: https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk

> Explore the top alternatives to ProProfs Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (770 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
   - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/138769/200141/jira-service-management/vs/proprofs-help-desk)
2. **HubSpot Service Hub** — 4.4/5 (190 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.com.sg/software/182476/hubspot-service-hub)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/182476/200141/hubspot-service-hub/vs/proprofs-help-desk)
3. **Zoho Desk** — 4.5/5 (2212 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/169505/200141/zoho-desk/vs/proprofs-help-desk)
4. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/124981/200141/freshdesk/vs/proprofs-help-desk)
5. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/102188/200141/liveagent/vs/proprofs-help-desk)
6. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.com.sg/software/87908/teamsupport)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/87908/200141/teamsupport/vs/proprofs-help-desk)
7. **BOSSDesk** — 4.7/5 (140 reviews) — BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile.
   - [View profile](https://www.capterra.com.sg/software/144825/boss-solutions)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/144825/200141/boss-solutions/vs/proprofs-help-desk)
8. **TIKTING** (0 reviews) — TIKTING® Help Desk \& Change Management System. ITIL v4 Compliant ITSM Priority, Levels and SLA AI Tickets KB \& Chat Fully Customizable
   - [View profile](https://www.capterra.com.sg/software/1038612/tikting)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/200141/1038612/proprofs-help-desk/vs/tikting)
9. **Zendesk Suite** — 4.4/5 (4079 reviews) — Speed up resolution times and automate workflows with an AI-powered help desk software built for customer support, IT, and HR teams.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/164283/200141/zendesk/vs/proprofs-help-desk)
10. **Bitrix24** — 4.2/5 (990 reviews) — Bitrix24 \#1 free helpdesk and contact center software that comes with CRM. Used by 15 million companies in cloud and on-premise.
    - [View profile](https://www.capterra.com.sg/software/113540/bitrix24)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/113540/200141/bitrix24/vs/proprofs-help-desk)
11. **Hiver** — 4.7/5 (147 reviews) — Hiver is a modern AI customer service platform that unifies all support channels in a simple, intuitive interface.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/142975/200141/hiver/vs/proprofs-help-desk)
12. **TOPdesk** — 4.4/5 (111 reviews) — TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what.
    - [View profile](https://www.capterra.com.sg/software/127562/topdesk)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/127562/200141/topdesk/vs/proprofs-help-desk)
13. **Issuetrak** — 4.6/5 (205 reviews) — Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/16499/200141/issuetrak/vs/proprofs-help-desk)
14. **ServiceTonic** — 4.7/5 (6 reviews) — Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
    - [View profile](https://www.capterra.com.sg/software/112516/servicetonic)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/112516/200141/servicetonic/vs/proprofs-help-desk)
15. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
    - [View profile](https://www.capterra.com.sg/software/192480/capacity)
    - [Compare vs ProProfs Help Desk](https://www.capterra.com.sg/compare/192480/200141/capacity/vs/proprofs-help-desk)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [ITSM Tools](https://www.capterra.com.sg/directory/30676/itsm/software)
- [Service Desk Software](https://www.capterra.com.sg/directory/31027/service-desk/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk)
- [View Product Profile](https://www.capterra.com.sg/software/200141/proprofs-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/200141/proprofs-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/200141/proprofs-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/200141/proprofs-help-desk> |
| en | <https://www.capterra.com/p/200141/ProProfs-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/200141/proprofs-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/200141/proprofs-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/200141/proprofs-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/200141/proprofs-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/200141/proprofs-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/200141/proprofs-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/200141/proprofs-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/200141/proprofs-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/200141/proprofs-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/200141/proprofs-help-desk> |
| es | <https://www.capterra.es/alternatives/200141/proprofs-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/200141/proprofs-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/200141/proprofs-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/200141/proprofs-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/200141/proprofs-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/200141/proprofs-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/200141/proprofs-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/200141/proprofs-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/200141/proprofs-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/200141/proprofs-help-desk> |
| fi | <https://www.capterra.fi/alternatives/200141/proprofs-help-desk> |
| fr | <https://www.capterra.fr/alternatives/200141/proprofs-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/200141/proprofs-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/200141/proprofs-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/200141/proprofs-help-desk> |
| it | <https://www.capterra.it/alternatives/200141/proprofs-help-desk> |
| ja | <https://www.capterra.jp/alternatives/200141/proprofs-help-desk> |
| ko | <https://www.capterra.co.kr/alternatives/200141/proprofs-help-desk> |
| nl | <https://www.capterra.nl/alternatives/200141/proprofs-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/200141/proprofs-help-desk> |
| pl | <https://www.capterra.pl/alternatives/200141/proprofs-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/200141/proprofs-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/200141/proprofs-help-desk> |
| sv | <https://www.capterra.se/alternatives/200141/proprofs-help-desk> |

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