---
description: Get detailed information about Aptean Respond and how it can help you meet your business needs. Learn more about Aptean Respond price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Aptean Respond Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [Aptean Respond](/software/199614/aptean-respond-cm) > [Aptean Respond Alternatives](https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm)

# Alternatives to Aptean Respond

Canonical: https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm

> Explore the top alternatives to Aptean Respond. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.com.sg/software/124981/freshdesk)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/124981/199614/freshdesk/vs/aptean-respond-cm)
2. **MasterControl Quality Excellence** — 4.5/5 (539 reviews) — Efficiently manage customer complaints with our complaint tracking software. Streamline resolution, ensuring digital quality management
   - [View profile](https://www.capterra.com.sg/software/148577/mastercontrol)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/148577/199614/mastercontrol/vs/aptean-respond-cm)
3. **LiveAgent** — 4.7/5 (1787 reviews) — Start for Free with LiveAgent and provide excellent customer service with the ultimate help desk solution for companies of all sizes.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/102188/199614/liveagent/vs/aptean-respond-cm)
4. **HelpDesk** — 4.6/5 (183 reviews) — HelpDesk.com is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.com.sg/software/185973/helpdesk)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/185973/199614/helpdesk/vs/aptean-respond-cm)
5. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk Support is the leading complaint management software built for better customer relationships.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/164283/199614/zendesk/vs/aptean-respond-cm)
6. **Zoho Desk** — 4.5/5 (2214 reviews) — Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/169505/199614/zoho-desk/vs/aptean-respond-cm)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is a customer support software suite with live chat, help desk, chatbot, and AI agent options.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/144040/199614/tidio-chat/vs/aptean-respond-cm)
8. **QualityQuest** — 4.6/5 (112 reviews) — 100% cloud based end-to-end Complaints Management software - from intake to resolution \& continuous improvement. Get demo today\!
   - [View profile](https://www.capterra.com.sg/software/136111/compliancequest)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/136111/199614/compliancequest/vs/aptean-respond-cm)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly helps brands turn complaints into loyalty with fast, personalized support and AI-assisted resolution across every channel.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/156723/199614/gladly/vs/aptean-respond-cm)
10. **QT9 QMS** — 4.8/5 (124 reviews) — Centralize \& resolve complaints with a cloud-based quality management software. Automate alerts. Assign tasks. Attach related files.
    - [View profile](https://www.capterra.com.sg/software/97557/qt9-quality-management)
    - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/97557/199614/qt9-quality-management/vs/aptean-respond-cm)
11. **Gorgias** — 4.6/5 (135 reviews) — The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant custo
    - [View profile](https://www.capterra.com.sg/software/155357/gorgias)
    - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/155357/199614/gorgias/vs/aptean-respond-cm)
12. **JIRA Service Management** — 4.5/5 (774 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
    - [View profile](https://www.capterra.com.sg/software/138769/jira-service-management)
    - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/138769/199614/jira-service-management/vs/aptean-respond-cm)
13. **Issuetrak** — 4.6/5 (205 reviews) — Repair customer relationships and resolve complaints quickly and easily in a centralized platform built for omnichannel support.
    - [View profile](https://www.capterra.com.sg/software/16499/issuetrak)
    - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/16499/199614/issuetrak/vs/aptean-respond-cm)
14. **Dot Compliance** — 4.4/5 (94 reviews) — Dot Compliance is a cloud-based quality management tool that helps businesses manage compliance, documents, audits, and more.
    - [View profile](https://www.capterra.com.sg/software/192574/dot-compliance)
    - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/192574/199614/dot-compliance/vs/aptean-respond-cm)
15. **Hiver** — 4.7/5 (148 reviews) — Hiver is the agentic omnichannel customer service platform. 10,000+ teams trust Hiver to tackle complex support across channels.
    - [View profile](https://www.capterra.com.sg/software/142975/hiver)
    - [Compare vs Aptean Respond](https://www.capterra.com.sg/compare/142975/199614/hiver/vs/aptean-respond-cm)

## Related Categories

- [Complaint Management Software](https://www.capterra.com.sg/directory/30674/complaint-management/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm)
- [View Product Profile](https://www.capterra.com.sg/software/199614/aptean-respond-cm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199614/Aptean-Respond-CM/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/199614/aptean-respond-cm> |
| en-AU | <https://www.capterra.com.au/alternatives/199614/aptean-respond-cm> |
| en-CA | <https://www.capterra.ca/alternatives/199614/aptean-respond-cm> |
| en-GB | <https://www.capterra.co.uk/alternatives/199614/aptean-respond-cm> |
| en-IE | <https://www.capterra.ie/alternatives/199614/aptean-respond-cm> |
| en-IL | <https://www.capterra.co.il/alternatives/199614/aptean-respond-cm> |
| en-IN | <https://www.capterra.in/alternatives/199614/aptean-respond-cm> |
| en-NZ | <https://www.capterra.co.nz/alternatives/199614/aptean-respond-cm> |
| en-SG | <https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm> |
| en-ZA | <https://www.capterra.co.za/alternatives/199614/aptean-respond-cm> |
| fr | <https://www.capterra.fr/alternatives/199614/aptean-respond-cm> |
| fr-BE | <https://fr.capterra.be/alternatives/199614/aptean-respond-cm> |
| fr-CA | <https://fr.capterra.ca/alternatives/199614/aptean-respond-cm> |
| fr-LU | <https://www.capterra.lu/alternatives/199614/aptean-respond-cm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Aptean Respond","description":"See our list of Aptean Respond alternatives on Capterra Singapore. Filter them by price, features, and ratings to make the best decision for your business. We provide detailed information on software along with verified reviews.","url":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm","about":{"@id":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm#software"},"breadcrumb":{"@id":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm#breadcrumblist"},"@id":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.com.sg/#website"},"inLanguage":"en-SG","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"mainEntity":{"@id":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm#software"}},{"name":"Aptean Respond","url":"https://www.capterra.com.sg/software/199614/aptean-respond-cm","@id":"https://www.capterra.com.sg/software/199614/aptean-respond-cm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":2}},{"@id":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/30674/complaint-management/software","@type":"ListItem"},{"name":"Aptean Respond","position":3,"item":"/software/199614/aptean-respond-cm","@type":"ListItem"},{"name":"Aptean Respond Alternatives","position":4,"item":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Aptean Respond Alternatives - Capterra Singapore 2026","@context":"https://schema.org","@id":"https://www.capterra.com.sg/alternatives/199614/aptean-respond-cm#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshdesk","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.com.sg/software/124981/freshdesk","@type":"ListItem"},{"name":"MasterControl Quality Excellence","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a243c3b5-764f-4af3-a877-b182ae08fe8d.png","url":"https://www.capterra.com.sg/software/148577/mastercontrol","@type":"ListItem"},{"name":"LiveAgent","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.com.sg/software/102188/liveagent","@type":"ListItem"},{"name":"HelpDesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/530d447b-5555-4e1c-b09d-e4dcf17dbec2.png","url":"https://www.capterra.com.sg/software/185973/helpdesk","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.com.sg/software/164283/zendesk","@type":"ListItem"},{"name":"Zoho Desk","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.capterra.com.sg/software/169505/zoho-desk","@type":"ListItem"},{"name":"Tidio","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.com.sg/software/144040/tidio-chat","@type":"ListItem"},{"name":"QualityQuest","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab555c3-9dc1-4a41-903a-3d08427f4031.png","url":"https://www.capterra.com.sg/software/136111/compliancequest","@type":"ListItem"},{"name":"Gladly","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.com.sg/software/156723/gladly","@type":"ListItem"},{"name":"QT9 QMS","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca5d6238-cd67-4e9f-9447-309f717882ce.png","url":"https://www.capterra.com.sg/software/97557/qt9-quality-management","@type":"ListItem"},{"name":"Gorgias","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2bc741c7-b864-4fea-b3e4-b763409d072e.png","url":"https://www.capterra.com.sg/software/155357/gorgias","@type":"ListItem"},{"name":"JIRA Service Management","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.capterra.com.sg/software/138769/jira-service-management","@type":"ListItem"},{"name":"Issuetrak","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.capterra.com.sg/software/16499/issuetrak","@type":"ListItem"},{"name":"Dot Compliance","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01680a7-0b59-483d-9565-3bac07dd130e.png","url":"https://www.capterra.com.sg/software/192574/dot-compliance","@type":"ListItem"},{"name":"Hiver","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb7881e-4960-40f7-9c3a-f5786320675b.png","url":"https://www.capterra.com.sg/software/142975/hiver","@type":"ListItem"}],"numberOfItems":15}
</script>