---
description: Get detailed information about PolyAI and how it can help you meet your business needs. Learn more about PolyAI price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PolyAI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [PolyAI](/software/198201/polyai) > [PolyAI Alternatives](https://www.capterra.com.sg/alternatives/198201/polyai)

# Alternatives to PolyAI

Canonical: https://www.capterra.com.sg/alternatives/198201/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Slack** — 4.7/5 (24103 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.com.sg/software/135003/slack)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/135003/198201/slack/vs/polyai)
2. **LiveAgent** — 4.7/5 (1781 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.com.sg/software/102188/liveagent)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/102188/198201/liveagent/vs/polyai)
3. **LiveChat** — 4.6/5 (1723 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.com.sg/software/62194/livechat)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/62194/198201/livechat/vs/polyai)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk offers industry leading live chat software that¿s quick to implement and easy to use.
   - [View profile](https://www.capterra.com.sg/software/164283/zendesk)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/164283/198201/zendesk/vs/polyai)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
   - [View profile](https://www.capterra.com.sg/software/144040/tidio-chat)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/144040/198201/tidio-chat/vs/polyai)
6. **Gladly** — 4.8/5 (139 reviews) — Live chat that keeps the full conversation in view—no tickets, no silos, just fast, personal support in real time.
   - [View profile](https://www.capterra.com.sg/software/156723/gladly)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/156723/198201/gladly/vs/polyai)
7. **Inxide** — 4.6/5 (10 reviews) — Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way
   - [View profile](https://www.capterra.com.sg/software/1019488/inx-app)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/198201/1019488/polyai/vs/inx-app)
8. **Enterprise Bot** — 4.5/5 (10 reviews) — We provide enterprises with cost-effective Conversational AI solutions across voice, email and chat to transform customer experience.
   - [View profile](https://www.capterra.com.sg/software/188017/chatbot2go)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/188017/198201/chatbot2go/vs/polyai)
9. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a web-based customer service software equipped with an embeddable AI-powered chat widget for your website and app.
   - [View profile](https://www.capterra.com.sg/software/169505/zoho-desk)
   - [Compare vs PolyAI](https://www.capterra.com.sg/compare/169505/198201/zoho-desk/vs/polyai)
10. **Ada** — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across channels
    - [View profile](https://www.capterra.com.sg/software/164470/ada-support)
    - [Compare vs PolyAI](https://www.capterra.com.sg/compare/164470/198201/ada-support/vs/polyai)
11. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.com.sg/software/164772/omnichannel)
    - [Compare vs PolyAI](https://www.capterra.com.sg/compare/164772/198201/omnichannel/vs/polyai)
12. **Eloquant** — 4.3/5 (19 reviews) — All-in-one open Cloud Contact Center CX platform to manage, orchestrate, measure and improve their conversations with their customers.
    - [View profile](https://www.capterra.com.sg/software/1022365/eloquant)
    - [Compare vs PolyAI](https://www.capterra.com.sg/compare/198201/1022365/polyai/vs/eloquant)
13. **Vozy** — 4.0/5 (7 reviews) — We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.
    - [View profile](https://www.capterra.com.sg/software/170736/vozy)
    - [Compare vs PolyAI](https://www.capterra.com.sg/compare/170736/198201/vozy/vs/polyai)
14. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.com.sg/software/187541/tiledesk)
    - [Compare vs PolyAI](https://www.capterra.com.sg/compare/187541/198201/tiledesk/vs/polyai)
15. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.com.sg/software/21409/genesys-cloud)
    - [Compare vs PolyAI](https://www.capterra.com.sg/compare/21409/198201/genesys-cloud/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.capterra.com.sg/directory/30797/live-chat/software)
- [Call Recording Software](https://www.capterra.com.sg/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.com.sg/alternatives/198201/polyai)
- [View Product Profile](https://www.capterra.com.sg/software/198201/polyai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/198201/polyai> |
| de-AT | <https://www.capterra.at/alternatives/198201/polyai> |
| de-CH | <https://www.capterra.ch/alternatives/198201/polyai> |
| en | <https://www.capterra.com/p/198201/PolyAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/198201/polyai> |
| en-AU | <https://www.capterra.com.au/alternatives/198201/polyai> |
| en-CA | <https://www.capterra.ca/alternatives/198201/polyai> |
| en-GB | <https://www.capterra.co.uk/alternatives/198201/polyai> |
| en-IE | <https://www.capterra.ie/alternatives/198201/polyai> |
| en-IL | <https://www.capterra.co.il/alternatives/198201/polyai> |
| en-IN | <https://www.capterra.in/alternatives/198201/polyai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/198201/polyai> |
| en-SG | <https://www.capterra.com.sg/alternatives/198201/polyai> |
| en-ZA | <https://www.capterra.co.za/alternatives/198201/polyai> |
| fr | <https://www.capterra.fr/alternatives/198201/polyai> |
| fr-BE | <https://fr.capterra.be/alternatives/198201/polyai> |
| fr-CA | <https://fr.capterra.ca/alternatives/198201/polyai> |
| fr-LU | <https://www.capterra.lu/alternatives/198201/polyai> |

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